Azure Information Protection Unified Label Client - Office 365 RRS feed

  • Question

  • Hello,

    I am working on introducing AIP Unified Label in my organisation and I am having a weird issue with one pilot PC with Excel.

    I have set a number of Labels, some policies to publish them and everything is working fine on Outlook, Word, Powerpoint and Outlook.com but for some reason Excel would not show the AIP client bar with the labels and the Sensitivity button will show nothing, the "Show Bar" is grayed out.

    (Sorry I cant add any pictures yet as this account is been checked)

    I thought it might be a problem with Excel altogether but I tried on other PC without issue, the bar and labels would appear and work well.

    I tried to reinstall the client on this PC. Same issue.

    Anyone have an idea what could be causing this?

    Kind regards


    Thursday, February 13, 2020 7:20 AM


  • Hello,

    Just for the record the problem was coming from a conflicting add-in.

    Disabling the said add-in let AIP plug in work as intended.


    Monday, March 2, 2020 12:54 AM