locked
One of the Strange Issue With Exchange User RRS feed

  • Question

  • I’ve been experiencing some strange issue with my domain user in Exchange – I would be glad if anyone can assist me in this strange issue.

    I’m domain admin and my account was working fine – but in recently while I was working I got an prompt in Outlook to input my username & password – despite of giving the correct inputs the pop-up continues – when I tried to access through OWA I’m getting the above attached error message.

     After tried various troubleshooting approach I couldn’t figure out the issue – even I tried to move my mailbox to different mail storage but no luck.  Then I deleted my domain account completely and clear the mail storage – it was working fine for few weeks but again same issue reappears.

     I have delegated full access to one of the account and through OWA I’m able to access my emails but not through Outlook.

     Would you kindly assist me in this strange issue? Since I'm affraid if this issue happens to other users  

    Would you kindly also let me know how can I make pst file for my emails from Exchange Powershell ?

    Tech Details:

    Win2003 Ent

    Exchange 2007

    Note: No changes took place on server.     

    Please let me know if you have further any query

    *******************************************

    Request
    Url: https://server-cas-01:443/owa/default.aspx
    User host address: 192.168.0.105

    Exception
    Exception type: Microsoft.Exchange.Data.Storage.ConnectionFailedTransientException
    Exception message: Cannot open mailbox /o=abc/ou=first administrative group/cn=recipients/cn=Username16283227.

    Call stack

    Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
    Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)
    Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString)
    Microsoft.Exchange.Data.Storage.MailboxSession.Initialize(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags)
    Microsoft.Exchange.Data.Storage.MailboxSession.CreateMailboxSession(LogonType logonType, ExchangePrincipal owner, DelegateLogonUser delegateUser, Object identity, OpenMailboxSessionFlags flags, CultureInfo cultureInfo, String clientInfoString)
    Microsoft.Exchange.Data.Storage.MailboxSession.Open(ExchangePrincipal mailboxOwner, WindowsPrincipal authenticatedUser, CultureInfo cultureInfo, String clientInfoString)
    Microsoft.Exchange.Clients.Owa.Core.OwaWindowsIdentity.CreateMailboxSession(ExchangePrincipal exchangePrincipal, CultureInfo cultureInfo)
    Microsoft.Exchange.Clients.Owa.Core.UserContext.Load(OwaContext owaContext)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.CreateUserContext(OwaContext owaContext, UserContextKey userContextKey, UserContext& userContext)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.PrepareRequestWithoutSession(OwaContext owaContext, UserContextCookie userContextCookie)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.InternalDispatchRequest(OwaContext owaContext)
    Microsoft.Exchange.Clients.Owa.Core.RequestDispatcher.DispatchRequest(OwaContext owaContext)
    System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
    System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

    Inner Exception
    Exception type: Microsoft.Mapi.MapiExceptionLogonFailed
    Exception message: MapiExceptionLogonFailed: Unable to open message store. (hr=0x80040111, ec=1010) Diagnostic context: Lid: 18969 EcDoRpcExt2 called [length=807] Lid: 27161 EcDoRpcExt2 returned [ec=0x0][length=124][latency=15] Lid: 23226 --- ROP Parse Start --- Lid: 27962 ROP: ropLogon [254] Lid: 17082 ROP Error: 0x3F2 Lid: 26937 Lid: 21921 StoreEc: 0x3F2 Lid: 27962 ROP: ropExtendedError [250] Lid: 1494 ---- Remote Context Beg ---- Lid: 26426 ROP: ropLogon [254] Lid: 4740 StoreEc: 0x80070005 Lid: 30409 StoreEc: 0x80070005 Lid: 19145 StoreEc: 0x3F2 Lid: 23241 StoreEc: 0x3F2 Lid: 32186 Lid: 8620 StoreEc: 0x3F2 Lid: 1750 ---- Remote Context End ---- Lid: 26849 Lid: 21817 ROP Failure: 0x3F2 Lid: 26297 Lid: 16585 StoreEc: 0x3F2 Lid: 32441 Lid: 1706 StoreEc: 0x3F2 Lid: 24761 Lid: 20665 StoreEc: 0x3F2 Lid: 25785 Lid: 29881 StoreEc: 0x3F2

    Call stack

    Microsoft.Mapi.MapiExceptionHelper.ThrowIfError(String message, Int32 hresult, Int32 ec, DiagnosticContext diagCtx)
    Microsoft.Mapi.ExRpcConnection.OpenMsgStore(OpenStoreFlag storeFlags, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, MapiStore msgStorePrivate, String& correctServerDn, ClientIdentityInfo clientIdentityAs, String userDnAs, String applicationId, CultureInfo cultureInfo)
    Microsoft.Mapi.ConnectionCache.OpenMapiStore(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, ClientIdentityInfo clientIdentity, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
    Microsoft.Mapi.ConnectionCache.OpenMailbox(String mailboxDn, Guid mailboxGuid, Guid mdbGuid, WindowsIdentity windowsIdentityAs, String userDnAs, OpenStoreFlag openStoreFlags, CultureInfo cultureInfo, String applicationId)
    Microsoft.Exchange.Data.Storage.ConnectionCachePool.OpenMailbox(String serverDn, String userDn, String mailboxDn, Guid mailboxGuid, Guid mdbGuid, Object identity, ConnectFlag connectFlag, OpenStoreFlag openStoreFlag, CultureInfo cultureInfo, String clientInfoString, Boolean secondTry)


    Thanks
    Monday, January 16, 2012 6:22 AM

Answers

  • Hi

    Maybe there are some permission issues

    You can remove explicit Deny for Exchange Servers
    Rights from Exchange Server object:
    Store Constrained Delegation
    Store Read and Write Access
    Store Read only Access
    Store Transport Access

    And you could refer to

    http://support.microsoft.com/kb/2172960

    Cheers

    Zi Feng

    Wednesday, January 18, 2012 3:11 AM

All replies

  • Are you using RPC over https for outlook connection? Is it only your account or even others are facing the same issue? Did you try to disconnect and reconnect your mailbox from the user account?
    Raj
    Monday, January 16, 2012 7:14 AM
  • Thanks for your reply - well yeah i have tried to disconnect and reconnect - same result..

    Currently the issue is happing to my account only.

     

     


    Thanks
    Monday, January 16, 2012 7:17 AM
  • On Mon, 16 Jan 2012 06:22:04 +0000, MSadmin wrote:
     
    >I?ve been experiencing some strange issue with my domain user in Exchange ? I would be glad if anyone can assist me in this strange issue.
    >
    >I?m domain admin
     
    The permissions on your account are being reset by the SDAdminHolder
    process. You shouldn't be using an account with elevated permissions
    for everyday work. Give yourself another account to use, then disable
    your mailbox in EMC. The reconnect the mailbox to the "normal" user.
    Log in as the "normal" user and use "runas" when you need to be a
    domain admin.
     
    ---
    Rich Matheisen
    MCSE+I, Exchange MVP
     

    --- Rich Matheisen MCSE+I, Exchange MVP
    Monday, January 16, 2012 10:52 PM
  • Hi

    Maybe there are some permission issues

    You can remove explicit Deny for Exchange Servers
    Rights from Exchange Server object:
    Store Constrained Delegation
    Store Read and Write Access
    Store Read only Access
    Store Transport Access

    And you could refer to

    http://support.microsoft.com/kb/2172960

    Cheers

    Zi Feng

    Wednesday, January 18, 2012 3:11 AM