locked
unable to update/install client RRS feed

  • Question

  • Hi, I'm not sure if I'm missing something. Originally we have Windows Server 2012, MS SQL 2008 SP1, and MS SCCM 2012. Everything was working fine til we had to migrate to a new machine because the current machine is lacking in resources in terms of memory.

    We had a new machine and the plan was to setup the new SCCM using the following:

    1. Windows Server 2012 R2

    2. SQL Server 2012

    3. MS SCCM 2012 R2

    So what I did first was after I disjoined the previous SCCM server in the domain, I also removed the computer object on the systems management security.

    So I went through the whole process again in installing sccm 2012 R2 in the new server, my problem right now is I was successful in reinstalling it but the problem is, it is not performing site-wide installation of clients. It always show that client is inactive.

    Any help will be appreciated.

    Regards,

    Jeff

    Wednesday, October 15, 2014 5:24 AM

All replies

  • It would have been better to perform a uninstall, as it will remove all the referalls to that specific site. At this moment it could be that there is still something in DNS for example.

    Also, if you push out the new client make sure to select at least Allways install the client software. To be sure I would also select Uninstall existing Configuration Manager client before the client is installed. After that make sure to check the client log files to see where the client is assigned to.


    My Blog: http://www.petervanderwoude.nl/
    Follow me on twitter: pvanderwoude

    Wednesday, October 15, 2014 6:13 AM
  • I did select that option to ensure if the previous client on that specific pc is outdated, at least the new installation will update that client.

    With regards to dns, after I disjoined the old server, I manually deleted the dns records to ensure there wont be any dns issues.

    Jeff

    Wednesday, October 15, 2014 6:55 AM
  • Then please check the client log files to see what the client is doing. Have a look at log files like ClientIDManagerStartup.log and LocationServices.log.

    My Blog: http://www.petervanderwoude.nl/
    Follow me on twitter: pvanderwoude

    Wednesday, October 15, 2014 7:00 AM
  • I was not able to find this specific log "ClientIDManagerStartup.log" where is the location of this log file?

    Thanks

    Jeff

    Wednesday, October 15, 2014 7:52 AM
  • %windir%\ccm\logs on the client.

    Torsten Meringer | http://www.mssccmfaq.de

    Wednesday, October 15, 2014 7:59 AM
  • Hi,

    Here is the log I encountered:

    I did setup distribution points for this server.

    Regards,

    Jeff

    Wednesday, October 15, 2014 8:49 AM
  • It looks like your MP is unavailable as that's the one providing the 503 message.. Please verify if your MP is up-and-running and if you can connect to it. You can look at the MPControl.log and check it's availability by browsing to: <a href="http:///sms_mp/.sms_aut?mplist">http://<yourMP>/sms_mp/.sms_aut?mplist

    My Blog: http://www.petervanderwoude.nl/
    Follow me on twitter: pvanderwoude

    Wednesday, October 15, 2014 9:02 AM
  • Also check what boundaries you have set. Is your client in the boundary/s that you have defined.

    Cheers

    Paul | sccmentor.wordpress.com

    Wednesday, October 15, 2014 9:05 AM
  • @Peter

    This is the log I got from MPControl.log

    @Paul

    I'm 100% sure that the computer is with the Boundary. Basically we have 2 sites. One is within the premise(main office) and the other boundary is within a remote location(connected via mpls)

    I grouped both office in a Boundary Group and assigned both for my Site

    Regards,

    Jeff

    Wednesday, October 15, 2014 9:27 AM
  • That looks like a problem with your MP. Now go back another step and look at the MPSetup.log, as it looks like the installation has not been successful.

    My Blog: http://www.petervanderwoude.nl/
    Follow me on twitter: pvanderwoude

    Wednesday, October 15, 2014 9:32 AM
  • This is the result of MPSetup.log

    I guess it did install successfully.I might reply after a few hours, I'll try to reconnect to the server via vpn later, Have a great day ahead!

    Jeff

    Wednesday, October 15, 2014 10:02 AM
  • Hi, sorry for the late reply. Been very busy these past few days. Anyway, in continuation of my t/s with this issue, what I did was reformat the whole server but instead of leaving the sql setup into its default instance name, the only change I did this time was create an instance name.

    This time around everything seems to be much ok compared to the previous installation, I can now install the client if I manually push this via configMgr console. My next one would be, AFAIK, I can set this to automatically install the client if I checked the auto install via site wide, I already checked that box, so I should be able to auto install as long as this system is detected inside the AD or domain but apparently I left one system for the weekend and seems still not doing auto install for the client. Am I missing something besides checking this check box?

    BTW, I've been getting sms errors in my event viewer logs.

    Regards,

    Jeff

    Monday, October 27, 2014 3:00 AM