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"'Edit Document' requires a Windows SharePoint Services-compatible application and Microsoft Internet Explorer 6.0 or greater" RRS feed

  • Question

  • Hello,

    When selecting to edit a document from a SharePoint Site Document Library, I have a couple users that are getting this error:

    'Edit Document' requires a Windows SharePoint Services-compatible application and Microsoft Internet Explorer 6.0 or greater

    They currently have installed: Windows XP - Microsoft Office 2010 - IE8. I'm wondering if anyone can provide support for how to fix this issue for MS Office 2010? The instructions for support here are for Office 2007 or earlier -http://support.microsoft.com/kb/833714.

    Thank you in advance for your assistance!



    • Edited by Mike Walsh FIN Thursday, March 31, 2011 2:49 PM Title far too long. Cut down to just the error message. Put in Quotes
    • Moved by Mike Walsh FIN Thursday, March 31, 2011 2:49 PM admin q (From:SharePoint - General Question and Answers and Discussion (pre-SharePoint 2010))
    Thursday, March 31, 2011 2:35 PM

Answers

  • Hi,

    Office 2010 is also backward compatible. Install that feature - Windows SharePoint Services Support -  and it should work for version 2, WSS 3.0.

    You can try the steps mentioned in KB - http://support.microsoft.com/kb/833714

    and it will not work then definitely repair will resolve this issue.

    hth.


    Warm Regards, Pratik Vyas | SharePoint Consultant | http://sharepointpratik.blogspot.com/
    • Marked as answer by Peng Lei Friday, April 8, 2011 1:48 AM
    • Edited by Mike Walsh FIN Friday, April 15, 2011 1:17 PM SP 2010 references removed. Off-topic
    Friday, April 1, 2011 8:10 AM
  • Hi,

     

    According to my understanding, just need to install the features. Without the features, SharePoint and Office integration is not possible. About 7 months back, I read an article about Office and Integration and the apps now work great and more seamlessly. Office 2010 works with SharePoint 2007 sites.
    In addition, I have found a useful link about trying the office Diagnostic Repaired wizard, for more information, please refer to:
    http://vspug.com/johnwpowell/2007/07/10/browser-crash-when-opening-office-documents-from-sharepoint/
     
     
    Best Regards
    David Hu

     

    • Marked as answer by Peng Lei Friday, April 8, 2011 1:48 AM
    Monday, April 4, 2011 1:21 AM

All replies

  • Hi,

    Office 2010 is also backward compatible. Install that feature - Windows SharePoint Services Support -  and it should work for version 2, WSS 3.0.

    You can try the steps mentioned in KB - http://support.microsoft.com/kb/833714

    and it will not work then definitely repair will resolve this issue.

    hth.


    Warm Regards, Pratik Vyas | SharePoint Consultant | http://sharepointpratik.blogspot.com/
    • Marked as answer by Peng Lei Friday, April 8, 2011 1:48 AM
    • Edited by Mike Walsh FIN Friday, April 15, 2011 1:17 PM SP 2010 references removed. Off-topic
    Friday, April 1, 2011 8:10 AM
  • Hi,

     

    According to my understanding, just need to install the features. Without the features, SharePoint and Office integration is not possible. About 7 months back, I read an article about Office and Integration and the apps now work great and more seamlessly. Office 2010 works with SharePoint 2007 sites.
    In addition, I have found a useful link about trying the office Diagnostic Repaired wizard, for more information, please refer to:
    http://vspug.com/johnwpowell/2007/07/10/browser-crash-when-opening-office-documents-from-sharepoint/
     
     
    Best Regards
    David Hu

     

    • Marked as answer by Peng Lei Friday, April 8, 2011 1:48 AM
    Monday, April 4, 2011 1:21 AM
  • I had a similar issue although it was with Office 2007. My problem was that I was using IE 8 64-bit. When I switched to IE 8 32-bit everything worked without a hitch. I hope this helps.

    Aaron

     

    Friday, April 15, 2011 12:11 PM