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Word crashing on saving RRS feed

  • Question

  • Anyone encountered this issue before? My Word 365 crashing when clicking Save As while clicking Save no error happens.

    Faulting application name: WINWORD.EXE, version: 16.0.7329.1054, time stamp: 0x579646a6
    Faulting module name: mso99Lwin32client.dll, version: 0.0.0.0, time stamp: 0x5793ca8e
    Exception code: 0xc0000005
    Fault offset: 0x0021a80e
    Faulting process id: 0x16f8
    Faulting application start time: 0x01d1f76509523d8b
    Faulting application path: C:\Program Files (x86)\Microsoft Office\root\Office16\WINWORD.EXE
    Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office16\mso99Lwin32client.dll
    Report Id: 4c918a6b-6358-11e6-8680-d067e513e40f

    Any tips on how to resolve this issue? Please let me know!

    Thursday, June 29, 2017 3:25 PM

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