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Matshita DVE-RAM UJ-811 RRS feed

  • Question

  • My UJ-811 will play data cd's and DVD's, but when a disk to install a program is attempted I get a message telling me to insert a disk, which has already been done. There program disks work in other computer's trays. Any help out there?

    Monday, October 29, 2007 12:55 AM

Answers

  •  

    Hello Ron,

     

    Based on my research, UJ-811 has no compatibility information or official driver for Windows Vista. Therefore, it may not completely support Windows Vista.

     

    You may use the following method to narrow down the problem’s scope:

     

    1.       If the problem only occurs with a certain program, it’s possible that this program is not compatible with Windows Vista.

    2.       If this problem occurs since you upgrade to Windows Vista. Please contact Matshita/Panasonic to confirm whether I can work with Vista .

    3.       If the problem only occurs with a certain disk, I suggest you to make a copy of it and try again.

    4.       If the device once worked fine with Windows Vista, please check the connection between UJ-811 and motherboard (You may plug the cable out and in).

     

    Regards,

    Lionel Chen

    Tuesday, October 30, 2007 7:41 AM