Asked by:
Windows 10 Apps have no Internet

General discussion
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So I updated from windows 7 to 10 the other day, and the problem I have now is that all windows apps and Edge have no internet connection, with the exception of windows update and activation. File explorer also seems to be affected as I can not connect to my network drives. The desktop programs work fine; My chrome, steam, and other desktop programs all have an internet connection.
I've tried reinstalling the network adapter and I have all the latest updates, but nothing seems to fix the problem.
Has anyone ran into this? Is there a solution?
Thanks
- Edited by DGP-inc Thursday, July 30, 2015 6:00 PM
- Changed type Michael_LSModerator Tuesday, August 11, 2015 8:47 AM
All replies
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I am having a similar problem, but I have almost the opposite set of apps that do and do not have the Internet connection. I am connected via cat6 cable and not by Wi-Fi.
GOOD: Windows 10 activated without a problem. Windows update installed several updates (but did not install one for an HP printer). Edge works great. I do have access to my office files through the VPN, Outlook is able to send and receive messages (which includes Google Apps Sync), Skype works, CrashPlan is running, iTunes radio works, and my anti-virus program (ESET) successfully completed an update of the virus signatures. Directory Opus has a good FTP connection. Metro (Windows 8 apps) appear to be working, including Flipboard and the Wall Street Journal, but I have not tried them all.
BAD: IE 11, Firefox, Chrome, OneDrive, Evernote, LogMeIn, Dropbox, RoboForm, Verizon Message+, TurboTax, DymoStamps, and Dreamweaver, all report no Internet access.
I have disabled my anti-virus and firewall protection (ESET) and the firewall protection on my router (ASUS), but that made no difference. I may have to revert to Windows 7.
Any suggestions?
LRushforth Las Vegas, NV
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DGP-inc,
Please open your CMD with admin rights, then run the command below:
Ipconfig /flushDNS
If the above command runs smoothly, then please check if the app would gain Internet access again.
Otherwise, check to see if DNS client service is running under Services.msc.
Regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
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I tried flushing the DNS and checked to make sure it was running and set to automatic in services, but that wasn't the issue.
I think I found the problem, but have no idea how to fix it.
Inside Network and Sharing Center, at the top where you are suppose to see your active networks, mine instead says "You are currently not connected to any network". Even though I am connected and my internet is working for non-Microsoft programs.
When I disconnect and reconnect the cable, I noticed windows tries to discover the network, then it just shows that message in the View your active networks section. Reinstalling the latest NIC drivers didn't help either.
I reverted back to windows 7, but now I'm getting the same problem there as well. What ever happened in the window 10 upgrade seems to have completely messed up the Microsoft network discovery thing.
Inside services it seems like the items needed for that to work are running, such as the Network List Service and Network Location Awareness.
A very strange problem.
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Inside Network and Sharing Center, at the top where you are suppose to see your active networks, mine instead says "You are currently not connected to any network". Even though I am connected and my internet is working for non-Microsoft programs.
Often this is a misinterpretation of a failure to do a DNS lookup. That can happen if you are doing DNS via a relay through a router (e.g. using a local address with LAN timing). If instead you try doing a lookup with an Internet address the timing will be different.
So, when this happens to me I switch to a command window and enter (for example)
nslookup answers.microsoft.com 8.8.8.8
which is Google's Public DNS being used as an override. Similarly you could use tracert 8.8.8.8 to see where that gets to.
BTW if you are using a router it would be a good idea to get into its control page and find out what addresses are being used in there. In my case I recently got a new modem from a new ISP with its own built-in wireless router and found that somehow it knows about all the old addresses! There were signs of that in the Wi-Fi Properties Details display. I had to override with static IPv4 addressing which I'm not happy about. Also, I'm surprised that (apparently) I don't have any IPv6 connectivity which is going to make having a Homegroup more problematic. I'm not sure how I'm going to clean all this up.
Good luck
Robert Aldwinckle
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Same with me; edge, store etc. work absolutely fine. However Firefox, Skype, Spotify, and other applications from windows 7 cannot connect. Windows thinks the internet connection is fine. When trying to connect with Firefox I get this message: Firefox can't find the server at www.google.com. While I can use edge - as I am now.
- My internet options where clear.
- I have troubleshooted both adapters and programs connections to the internet, windows responds with "not enough information" - how useful.
- I disabled my firewall, no success.
- I disabled antivirus, no success.
- I did a Clean Boot, no success.
- I uninstalled VPNs, no success.
- I restarted the DHCP and DNS Client services - they are already automatic, no success.
- I ran Firefox and skype in windows 7 compatibility mode, no success.
- I am using both Ethernet and Wi-Fi, no success.
- I changed my adapters DNS settings to non-automatic and to use 8.8.8.8, no success.
- I have done ipconfig /flushdns, no success.
- I have done ipconfig /renew, guess what, no success.
This is driving me crazy. The thing that frustrates me most is that I know it is not that hard to solve the problem as I fixed this before (a few days ago) - I have such a bad short term memory, it is definitely something software-wise. While I had everything working I remember that the Virtual Machines in VMWare would no longer have internet connection. I also remember restarting the DHCP service.
I have VMWare network adapters - but I am unsure if they would cause a problem, I tried disabling them, nothing changed.
Nslookup appears fine in cmd:
nslookup answers.microsoft.com 8.8.8.8 Server: google-public-dns-a.google.com Address: 8.8.8.8 Non-authoritative answer: Name: origin.answers.ms.akadns.net Address: 157.56.121.108 Aliases: answers.microsoft.com g.answers.ms.akadns.net
No errors on windows have turned up whatsoever and my only option appears to be is to revert back to Windows 7 Home Premium x64 bit in which Windows 10 seems to cause lag upon.Also, Rainmeter seems to work which uses its plugin WebParser.dll.
List of suspicious errors from event viewer:
- The Net.Tcp Listener Adapter service depends on the Net.Tcp Port Sharing Service service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
- A timeout was reached (30000 milliseconds) while waiting for the InterBase XE3 Server gds_db service to connect.
- The VMware Authorization Service service terminated with the following service-specific error: %%6000004
- Unable to start a DCOM Server: CortanaUI.AppXtpp90jhw9p0njjb85kvhxpppgrqfp117.mca as Unavailable/Unavailable. The error: "31"
- Name resolution for the name google.com timed out after none of the configured DNS servers responded.
- A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.
- The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID...
- This computer is configured as a member of a workgroup, not as a member of a domain. The Netlogon service does not need to run in this configuration.
- The Computer Browser service depends on the Workstation service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
- The Background Intelligent Transfer Service service terminated with the following service-specific error: Server execution failed
- The BITS service failed to start. Error 0x80080005.
- The Network List Service service terminated with the following error: The device is not ready.
- Edited by AsyncVoid Sunday, August 2, 2015 5:35 PM
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FIX:
Open up command prompt with administrator privileges.
Run these commands:
- netsh winsock reset catalog
- netsh int ipv4 reset reset.log
- netsh int ipv6 reset reset.log
Reboot your PC.Can't believe it took me this long to find the solution!
Credits: Terry408
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Hey Guys - this is the best information so far, but it didn't work for me. Running the netsh commands changed things for sure, but it didn't solve my issues. Firstly, here are the outputs from running the commands:
C:\WINDOWS\system32>netsh winsock reset catalog Sucessfully reset the Winsock Catalog. You must restart the computer in order to complete the reset. C:\WINDOWS\system32>netsh int ipv4 reset reset.log Resetting Interface, OK! Resetting Neighbor, OK! Resetting Path, OK! Resetting , failed. Access is denied. Resetting , OK! Restart the computer to complete this action. C:\WINDOWS\system32>netsh int ipv6 reset reset.log Resetting Interface, OK! Resetting Neighbor, OK! Resetting Path, OK! Resetting , failed. Access is denied. Resetting , OK! Resetting , OK! Restart the computer to complete this action.
Now I have different problems:
* IE 11 - Connects to the internet (better) but after rebooting continues to have issues
* OneDrive - Shows the Loading... screen but never times out as before (different - not better)
* DropBox - gets to the login screen but then hangs on the spinner - (gets one step further , but still no syncing)
* Skype - Runs and appears to work. Except it is not working. The Home screen is blank, only call history showing is from before the Windows 10 upgrade and calls won't work. In fact, calling the Skype Test bot hangs the app - you can't hang up or close the program.
Any further ideas?
Thanks,
Paul
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Paul,
The command you have tried seems to be not working well, if available, please take use of Process Monitor to chek out which part the command is trying to do and received the Access Denied error.
https://technet.microsoft.com/en-us/Library/bb896645.aspx
Besides, see the following thread about the same command error:
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
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Michael,
The threads helped me to reset the TCP/IP stack. Now I get no errors running all 3 netsh commands. However, my original problems remain:
* IE11 doesn't work - type in a URL - blank page and spinner in tab
* Skype runs but shows all contacts offline - calling Echo doesn't connect - cannot hang up the call, have to terminate Skype
* DropBox runs but I cannot log in - after providing my credentials, just get the blue screen with a spinner
* OneDrive runs, but I cannot log in - on the 'onboarding' screen, I tap "Get Started" and the next screen shows 'Loading...'
* Lync (Skype for Business) also just spins attempting to log in.
Do I need to do a fresh install? Do I need to revert to Windows 8.1?
Thanks for the help.
Paul
- Edited by pwillies Wednesday, August 5, 2015 1:10 PM
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Well, it seems to me i've run in nearly the same problem.
upgraded win 8.1 pro to win 10. everything ( as i see for now ) works fine but IE 11 and Edge don't want to connect to (sic!) microsoft servers like msdn, technet. firefox working fine (writing from it now ).
there are two types of error when i am trying to connect:
edge: Hmm, we can't reach this page
ie11:
This page can’t be displayedTurn on TLS 1.0, TLS 1.1, and TLS 1.2 in Advanced settings and try connecting to https://msdn.microsoft.com again. If this error persists, it is possible that this site uses an unsupported protocol. Please contact the site administrator.
i found in event log tons of
A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.
also i found, that if i have fiddler started in capturing more, both edge and ie connect to https://msdn.microsoft.com with no problems
i tried to flushdns, reset tcp stack, enable and disable IE, enable/disable ie protection mode, reset ie settings...
meantime, both connect nicely to facebook, gmail (over https ).
any ideas what to try next? except for clean install :)
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Paul,
Check to see if we have installed the following udpate, after that, see if the mentioned issue insists:
https://support.microsoft.com/en-us/kb/3081424
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
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I proposed this as an answer then I noticed that I had Fiddler running which I was using as a method to bypass this issue. (Tools... Win8 Loopback Exemptions... Exempt App... Save)
When I stopped Fiddler, the problem reoccurred, so I un-proposed as answer.
However, I then went back and ran ipconfig /purgeDNS, and now Edge and the Windows Store are working.
The DNSClient service was not originally started on my newly updated Windows 10 machine.
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I've tried everything here, but my problem remains the same. All Microsoft related apps can not find the internet and everything else works fine.
Network and sharing center still says that I'm not connected to any networks, and for some reason under advanced sharing settings, the current profile seems to be 'Guest or Public'.
I'm starting to think the only way to fix this is a clean install.
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Yes, nslookup and tracert are working fine.
Oh, of course. Those are now just other examples of "Desktop apps", in fact not even examples of HTTP protocol being tested.
Then what about Solomon's tip about using Fiddler4 with its LoopbackExemptionTool as a diagnostic/workaround?
You could also try ProcMon to compare what it detects in the two cases. Michael's suggestion to Paul to use it to check for Access Denied was just specific to that symptom description. Or just use NetMon to see how the connection is being used.
However, this is smelling of interference from a security product. In that case the usual suggestion would be to try safe mode with networking in hopes that that would at least find the security product not loaded (though it might still have the security product's hooks in effect and thus invalidate the test). Unfortunately, modern apps don't work in safe mode (I'm not sure about Edge) so you would then be forced to using "clean-boot troubleshooting techniques" to avoid the (hypothetical) interference.
Good luck
Robert Aldwinckle
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I'll take a look at fiddler. Although, with as many unusual events that I'm seeing in the event viewer, I'ts probably a core windows service that's the problem. Even though the services needed appear to be running, I'm seeing quite a bit of DCOM issues in the event viewer as well as others.
I have no Antivirus/firewall/spyware software installed on this machine.
I already tried safe mode with networking. Result is the same.
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Hi DGP-inc,
Could you please share the DCOM error message here?
Besides, we may take a try to reset the DCOM permission and check:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Ole (https://msdn.microsoft.com/en-us/library/windows/desktop/ms687309(v=vs.85).aspx)
Then find the following values on the right pane:
- DefaultAccessPermission
- DefaultLaunchPermission
- MachineAccessRestriction
- MachineLaunchRestriction
Backup them first, then delete all of them if exists. If Dcom didn't find values, it will use its default settings.
Regards
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
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Hi All,
I'm happy to report that I finally resolved this issue. The problem was caused by Microsoft Forefront, which is a discontinued product. This software was installed as a prerequisite for remote access to my work machine. Once I removed it, ALL the connectivity issues went away.
I would recommend removing all non-Windows anti-virus / firewall products - get things working, and then set up your security again as you like it.
Thanks for all the input - and to the Michael from MSFT for taking time to give me personal replies.
Paul
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DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "Unavailable" in order to run the server:
{DD522ACC-F821-461A-A407-50B198B896DC}DCOM got error "1084" attempting to start the service WSearch with arguments "Unavailable" in order to run the server:
{B52D54BB-4818-4EB9-AA80-F9EACD371DF8}I also get this one, which is odd because its working:
Intel(R) 82579V Gigabit Network Connection
Network link is disconnected.
updating the drivers didnt help.
I removed the items you mentioned above from the reg and restarted, but that didn't fix the problem.- Edited by DGP-inc Thursday, August 13, 2015 5:07 AM add
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I was having a similar issue to the ones above... "You are currently not connected to any network"
Not sure it relates to all of you, but might be able to help someone.
I have a test machine that was running W7. After upgrading everything seemed to be working great. Apps were installing, internet was working perfectly, so on.. The only thing that was giving me trouble was a pop up when restarting in regards to my VPN client that was installed on the W7 machine. So I uninstalled the program. After the uninstall and reboot the computer would give me the "You are currently not connected to any network". Seems what ever the VPN uninstalled was needed for the networking components. I had no internet access, for any programs, or local network connection.
Since this was a test machine for me. I did a clean W7 install, and then upgraded to W10. Never having installed the VPN client. No pop ups, and internet is working great.
Anyway hope it helps.
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Tried all the solutions given here; none worked
I am logged into Windows each time with a Microsoft account,
--Went to "settings-accounts" created a new local logon
Rebooted and logged in with the new local acount
thereon in all functions perfectly every time
Why this worked I do not know
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Run these commands:
- netsh winsock reset catalog
- netsh int ipv4 reset reset.log
- netsh int ipv6 reset reset.log
Reboot your PC.Can't believe this actually worked!!! ;p Thanks!
It was a *STRANGE* problem... Most programs had no problems... Though OpenVPN could not resolve host names any longer. And same for John's Background Switcher. Most fucked up sheit I ever saw. And yes, I did a repair upgrade on Windows 10 x64 ;p
Peace - and a good '016!
Devnullius
- Edited by Microzoft.Net Tuesday, December 29, 2015 10:54 AM
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FIXED:
I got it fixed simply by the following :
Settings ---> Network & Internet --> Proxy --> Turn Off everything.
After that I got another error on windows update and its fixed with:
Settings ---> update & Security --> windows update --> advance options ---> Uncheck give me updates for blah blah blah.
Hope this will help
peace
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I hope that this solution finds everyone who has this issue given that it is way down on the page, but I've had this problem for years and I recently left my PC to go study abroad, and when I came back I forgot how to fix it. The solution that I use is to simply go to the network and sharing center, and click on the proxy tab. For some reason, this option always defaults to ON after a reboot, and once I turn it off, all my internet apps for windows works perfectly such as skype and windows store. If this works for anyone, please upvote and perhaps inform on how to permanently disable proxy. Well wishes to you all.
- Edited by Arnold Berry Friday, July 14, 2017 9:41 PM
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Solution is and I have done it to many windows 10 OS as a lot of people call me for the same issue and it is as simple as changing your computer name I don't need to tell you how to do it but I am sure everyone looking for the solution knows how to do that (Control panel / System / Advance System settings / Computer name / Change ) Change your computer name restart your computer and wala
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Solution is and I have done it to many windows 10 OS as a lot of people call me for the same issue and it is as simple as changing your computer name I don't need to tell you how to do it but I am sure everyone looking for the solution knows how to do that (Control panel / System / Advance System settings / Computer name / Change ) Change your computer name restart your computer and wala
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Solution is and I have done it to many windows 10 OS as a lot of people call me for the same issue and it is as simple as changing your computer name I don't need to tell you how to do it but I am sure everyone looking for the solution knows how to do that (Control panel / System / Advance System settings / Computer name / Change ) Change your computer name restart your computer and wala
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Solution is and I have done it to many windows 10 OS as a lot of people call me for the same issue and it is as simple as changing your computer name I don't need to tell you how to do it but I am sure everyone looking for the solution knows how to do that (Control panel / System / Advance System settings / Computer name / Change ) Change your computer name restart your computer and wala
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Solution is and I have done it to many windows 10 OS as a lot of people call me for the same issue and it is as simple as changing your computer name I don't need to tell you how to do it but I am sure everyone looking for the solution knows how to do that (Control panel / System / Advance System settings / Computer name / Change ) Change your computer name restart your computer and wala
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Solution is and I have done it to many windows 10 OS as a lot of people call me for the same issue and it is as simple as changing your computer name I don't need to tell you how to do it but I am sure everyone looking for the solution knows how to do that (Control panel / System / Advance System settings / Computer name / Change ) Change your computer name restart your computer and wala
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My problem was solved:
I have a firewall behind my DSL modem. So I'm behind a double NAT.
Every application that's already installed functions and reaches the Internet. All metro apps did not including edge. weather, microsoft store, adding an email account etc.
When I placed my Windows 10 desktop outside my firewall and behind a single NAT, everything works.
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My computer is on domain. And I have been seeing this issue 3-4 days everytime after I reimage my computer. And for me the problem is that for some reason "Network List Service" is not running. So if I turn on this service network access is restored for all Windows 10 UWP Apps.
Alternatively your follow below to turn confirm and then turn on the service. Note that you will need Administrator access to turn this service on.
- Open Control Panel > Network and Internet > Network and Sharing Center
- See if you have any message for "Your active network" and look for link "More information..."
- Click on the link "More information..."
- You will be prompted with a dialog that say the "Network List Service" is disabled or not running. Your option in that dialog is the cancel or "Turn On".
- Click on "Turn On"
Network Access should be restored for Windows 10 UWP Apps.
Hope this helps
Shura