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Error c:\windows\system32\msvcr120.dll, Error code Oxc000012f

    Question

  • I'm getting this error code when I try to open a word document on my desktop.

    I never had this problem before.  Should I take the same steps as above?

    Thank you

    Friday, July 6, 2018 7:25 PM

All replies

  • Hi,

    According to your description, it could be caused by the system files damaged when you update fail. The error is related to the Microsoft Visual C++ Redistributable Package. I suggest that we could delete all the Microsoft Visual C++ Redistributable Package. Then we could download them and reinstall.

    Uninstall the exiting Microsoft Visual C++.

    a) Press Windows key + x key and select Programs and Features.

    b) Right click on the Microsoft Visual C++ and uninstall it.

    This can occur when the Microsoft Visual C++ 2012 Redistributable (x64) runtime has not been updated. We could uninstall it and reinstall it.

    https://www.microsoft.com/en-au/download/details.aspx?id=30679

    Hope it will be helpful to you


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    Monday, July 9, 2018 9:22 AM
    Moderator