Change SCSM 2012 Web Portal Size File Attachment RRS feed

  • Question

  • Hi all.

    I have a problem in the self web portal (incidents) that dont allow to upload a file that contains more than 1mb and i can't change it. i tried it as here says (console and  modifyng the web.config



    but dont work.

    I want to increase the limit up to 2mb


    Wednesday, May 14, 2014 1:23 PM

All replies

  • To configure Attachment upload size limit please follow the step below.

    1. Go to Edit Request Offering, ensure the Prompt Type is Attachment

    2. Go to Configure Prompts windows, double click Attachment or highlight it and click Configure

    3. Here is where you can configure portal form attachment upload size limit

    This link is to configure Attachment upload size limit setting for Console

    Hope can help you :P

    Wednesday, May 14, 2014 2:35 PM
  • Thank you but not work
    Wednesday, May 14, 2014 3:25 PM