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Exchange 2003-Outlook 2007 RRS feed

  • Question

  • Hi,

    We  are having an exchange 2003 env with outlook 2007 as client we are having an issue that when user send s an metting request when he is OOF it isnot getting updated in his calendar .. ? wthr it is an known issue  and setup an OOF

    Normaly it works fine.

    Thanks

    Muthu

    Thursday, August 25, 2011 11:55 AM

Answers

  • Hi Fiona ,

     

    Thanks for the update. invitee is an x person but i belive when a x person s send s an meeting invitee  it will be placed in tenative of OOF pesron.

     

    Thanks

    Muthu


    Thanks Muthu

    Hi Muthu,

     

    Thanks for your update. So, your user leaves and enable OOF, when he/she comes back, the meeting invitation arrived in Inbox without updated in calendar folder, is that correct?

     

    1: why the calendar were not updated. hope when outlook turned off if user sends an invitee it will be placed as teanative.

     

    --It is confirm that the Sniffer is a client side resource, only when Outlook is running, it can work.

     

    2: If items were came how much time it will stay for user to be updated ? basically any time line

     

    --Generally as soon as it is triggered.

     

    In Outlook 2003, the Sniffer will be triggered when the invitation arrived in Inbox in Outlook. That means, the Sniffer is triggered and updated the invitation to Calendar folder. Sometimes the Sniffer is delay or not working.

     

    However, based on my local test, the Sniffer in Outlook 2007 will be triggered when we “read” the invitation. So, for the issue your user is encountering, I would like to confirm the following:

     

    1.    Does the invitation update in Calendar folder if your user click to read the invitation in preview panel or double click to open it.

    2.    If you run "Outlook /cleansniff", does the issue continues?

     

    Thanks.



    Fiona
    • Proposed as answer by Fiona_Liao Thursday, September 1, 2011 8:33 AM
    • Marked as answer by Fiona_Liao Monday, September 5, 2011 2:39 AM
    Tuesday, August 30, 2011 8:30 AM

All replies

  • You're saying that a user who has Out of Office turned on sends a meeting request, that meeting request doesn't get updated in his calendar?  When he is out of office how is he connecting to Exchange?


    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Sunday, August 28, 2011 6:47 PM
  • Hi,

    We  are having an exchange 2003 env with outlook 2007 as client we are having an issue that when user send s an metting request when he is OOF it isnot getting updated in his calendar .. ? wthr it is an known issue  and setup an OOF

    Normaly it works fine.

    Thanks

    Muthu


    Hi Muthu,

    Who is the invitee of the meeting request? The one who has OOF enabled? if this is the case, this issue might be by design because in Exchange 2003, the Meeting request is updated via Outlook Sniff, which require Outlook to be running.

    So, please verify if the invitee has Outlook running when the meeting request is sent. if so, run "Outlook /cleansniff" on the invitee's client to see if this works.

    Let me know if you have any questions.


    Fiona
    • Proposed as answer by Fiona_Liao Monday, August 29, 2011 6:55 AM
    • Unproposed as answer by Fiona_Liao Tuesday, August 30, 2011 6:48 AM
    Monday, August 29, 2011 6:55 AM
  • i think you have misunderstood. when he is back ( after from holidays) seen that many calendar were not updated. My question is

    1: why the calendar were not updated. hope when outlook turned off if user sends an invitee it will be placed as teanative.

    2: If items were came how much time it will stay for user to be updated ? basically any time line

     

    Thanks

    Muthu


    Thanks Muthu
    Monday, August 29, 2011 12:44 PM
  • Hi Fiona ,

     

    Thanks for the update. invitee is an x person but i belive when a x person s send s an meeting invitee  it will be placed in tenative of OOF pesron.

     

    Thanks

    Muthu


    Thanks Muthu
    Monday, August 29, 2011 12:47 PM
  • Right, unless you have some kind of autoacceptance script running, which you don't typically use on a user mailbox.
    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Tuesday, August 30, 2011 3:03 AM
  • Hi Fiona ,

     

    Thanks for the update. invitee is an x person but i belive when a x person s send s an meeting invitee  it will be placed in tenative of OOF pesron.

     

    Thanks

    Muthu


    Thanks Muthu

    Hi Muthu,

     

    Thanks for your update. So, your user leaves and enable OOF, when he/she comes back, the meeting invitation arrived in Inbox without updated in calendar folder, is that correct?

     

    1: why the calendar were not updated. hope when outlook turned off if user sends an invitee it will be placed as teanative.

     

    --It is confirm that the Sniffer is a client side resource, only when Outlook is running, it can work.

     

    2: If items were came how much time it will stay for user to be updated ? basically any time line

     

    --Generally as soon as it is triggered.

     

    In Outlook 2003, the Sniffer will be triggered when the invitation arrived in Inbox in Outlook. That means, the Sniffer is triggered and updated the invitation to Calendar folder. Sometimes the Sniffer is delay or not working.

     

    However, based on my local test, the Sniffer in Outlook 2007 will be triggered when we “read” the invitation. So, for the issue your user is encountering, I would like to confirm the following:

     

    1.    Does the invitation update in Calendar folder if your user click to read the invitation in preview panel or double click to open it.

    2.    If you run "Outlook /cleansniff", does the issue continues?

     

    Thanks.



    Fiona
    • Proposed as answer by Fiona_Liao Thursday, September 1, 2011 8:33 AM
    • Marked as answer by Fiona_Liao Monday, September 5, 2011 2:39 AM
    Tuesday, August 30, 2011 8:30 AM
  • Hi Fiona,

     

    Thanks for the update. The answer are below

    1: He is reading by double clicking the item not by reading pane.

    2: I have asked him to run te outlook/ cleansniff. But still now problem not reported. any way i will check and update you.

     

    Again Thanks a Lot.

     

    Have a Great Day

    Bye Muthu

     


    Thanks Muthu
    Wednesday, August 31, 2011 12:13 PM
  • Thanks for the update.
    Fiona
    Thursday, September 1, 2011 8:31 AM