User name or password is incorrect when changing network password RRS feed

  • Question

  • So here's the scenario.

    I have a user with a laptop which she can log onto fine every time but when she tries to change her password via CTRL+ALT+DEL>Change Password she gets the error User name or password is incorrect.

    I am 110% certain neither are incorrect.

    The issue seems to be confined to the laptop as when she logs onto another machine she can change it ok and when I try and change my password on the laptop I get the same error.

    The Laptop is running Vista and is joined to a Domain.

    Any ideas?

    Friday, September 5, 2014 11:55 AM


  • I've managed to resolve this, so no need to reply.

    The problem was with the time on the laptop. It was 2 minutes quick. So simple but only noticed when I had the laptop next to my machine.

    • Marked as answer by chubbs36 Friday, September 5, 2014 1:18 PM
    Friday, September 5, 2014 1:18 PM