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Microsoft Lifechat LX 3000 Problem RRS feed

  • Question

  • My mic was working fine till today.Suddenly its stopped working.Can make it work for a really short while(like 1-2 mins) by repeatedly muting-unmuting it.I have vista 64 bit.Have made sure its the default recording device and its enabled and others are disabled.Muted it in the playback too.Have tried downloading the latest driver for my onboard sound and the lifechat headset...still not working.Please help.Thanks.
    Thursday, February 12, 2009 8:30 PM

Answers

  • Hi

     

    Thank you for posting.

     

    Regarding the issue, I will share the following information with you. Hope they are helpful:

     

    You cannot hear any sound from the LifeChat speaker

    http://support.microsoft.com/kb/935749

     

    You cannot record sound by using the microphone of the LifeChat headset

    http://support.microsoft.com/kb/935748

     

    For our hardware issues, we have specialized support for them, it is also recommend to contact our hardware support for help. Thank you for your understanding.

     

    To contact them, please refer to the following information:

     

    Microsoft Hardware Support

    http://www.microsoft.com/hardware/support/default.mspx

     

    Hope the issue can be resolved soon.


    Nicholas Li - MSFT
    Monday, February 16, 2009 7:55 AM
    Moderator