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FTP Error : Windows cannot acces folder ..... Details : Element not found

    Question

  • Hi All,

    I'm just transferring to my new office that uses FTP as a means of storage for sensitive data. At first i can connect to ftp servers easily using windows explorer. But over time, when i'm about to connect to ftp server, the windows explorer replied

    Windows cannot access this folder. Make sure you typed the file name correctly and that you have permission to access this folder. Details: Element not found

    I can access the ftp server using IE or another web browser, even using WINSCP and other ftp file transfer software. I need to be able to connect to ftp server using windows explorer again. Can any of you help?

    The ftp.exe is not blocked in firewall rules (i've checked).

    Any comments/helps are appreciated.


    Wednesday, December 31, 2014 5:12 AM

Answers

  • Hi,

    Firstly, make sure you have enable "Enable FTP folder view (outside of Internet Explorer)" setting:

    Internet options -> Advanced -> Enable FTP folder view (outside of Internet Explorer)

    And then try use mapping network drive:

    1.Click on Computer.

    2.Click on Map network drive from the menu.

    3.Map Network Drive window will open. Now click on the link Connect to a Web site that you can use to store your documents and pictures.

    4.Now simply follow the step by step wizard to add a new network location. Select Choose a custom network location when given the choice of where to create this network connection.

    5.Type your ftp address. Specify a user name and password if required.

    6.Give your newly created network location.

    Alternative, use the registry method that was marked as answer in the following thread to fix it:

    http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/this-ftp-site-cannot-be-viewed-in-windows-explorer/e699d41e-98ae-48c1-9231-d570d46c0f38


    Karen Hu
    TechNet Community Support

    Friday, January 2, 2015 7:05 AM
    Moderator

All replies

  • Hi All,

    I'm just transferring to my new office that uses FTP as a means of storage for sensitive data. At first i can connect to ftp servers easily using windows explorer. But over time, when i'm about to connect to ftp server, the windows explorer replied

    Windows cannot access this folder. Make sure you typed the file name correctly and that you have permission to access this folder. Details: Element not found

    I can access the ftp server using IE or another web browser, even using WINSCP and other ftp file transfer software. I need to be able to connect to ftp server using windows explorer again. Can any of you help?

    The ftp.exe is not blocked in firewall rules (i've checked).

    Any comments/helps are appreciated.

    Wednesday, December 31, 2014 5:11 AM
  • Hi,

    Firstly, make sure you have enable "Enable FTP folder view (outside of Internet Explorer)" setting:

    Internet options -> Advanced -> Enable FTP folder view (outside of Internet Explorer)

    And then try use mapping network drive:

    1.Click on Computer.

    2.Click on Map network drive from the menu.

    3.Map Network Drive window will open. Now click on the link Connect to a Web site that you can use to store your documents and pictures.

    4.Now simply follow the step by step wizard to add a new network location. Select Choose a custom network location when given the choice of where to create this network connection.

    5.Type your ftp address. Specify a user name and password if required.

    6.Give your newly created network location.

    Alternative, use the registry method that was marked as answer in the following thread to fix it:

    http://answers.microsoft.com/en-us/windows/forum/windows_7-networking/this-ftp-site-cannot-be-viewed-in-windows-explorer/e699d41e-98ae-48c1-9231-d570d46c0f38


    Karen Hu
    TechNet Community Support

    Friday, January 2, 2015 7:05 AM
    Moderator
  • Hi Karen,

    I already tried your suggestion before making this query, nonetheless i tried it again and it still not working. I starts wondering that the registry might have been corrupted.

    I applied the answer from the link you gave me, but it seems that the issue still not resolved.

    I'm out of my mind now, simply feeling helpless.


    Ridwanbgw

    • Proposed as answer by naser1988 Friday, April 14, 2017 1:50 AM
    Thursday, January 8, 2015 5:29 AM
  • ravasasd

    Friday, April 14, 2017 1:51 AM
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