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cast to device RRS feed

  • Question

  • i have been using cast to device to send music,photos etc to my smart tv. last week i got sky q & casting doesnt work anymore.

    i have spoken to sky & they said,they dont support casting,even though it worked on sky+ & i should go away as its nothing to do with them. has anyone any ideas how to get it working with sky q

    cheers

    by the way,sky's attitude was terrible

    Saturday, May 7, 2016 10:55 AM

Answers

  • Hi,

    Based on your description and my search, I don’t find this cast problem has something to do with Windows 10 system.

    Please let me see, you upgrade to Sky Q from Sky +, then, you meet with a problem that you couldn’t cast to device, if you didn’t do some operations on Windows system, this condition is linked to Sky Q itself obviously, therefore, you contact them for support is wise.

    Meanwhile, because Sky Q is not a product from Microsoft, we don’t have condition to test for you, maybe Sky community is a proper place to ask for assistance.

    http://helpforum.sky.com/

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Regards


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    Monday, May 9, 2016 1:43 AM