none
EventType officelifeboathang, P1 outlook.exe, P2 12.0.6539.5000, P3 ntdll.dll, P4 5.1.2600.5755, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL

    Question

  • Environment is: Windows XP SP3 fully patched.  Outlook 2007 SP2 fully patched.  Exchange 2003 backend.  Outlook is hanging every so often and this error is recorded.

     

    Event Type:        Error

    Event Source:    Microsoft Office 12

    Event Category:                None

    Event ID:              5000

    Date:                     11/15/2010

    Time:                     2:33:23 PM

    User:                     N/A

    Computer:         

    Description:

    EventType officelifeboathang, P1 outlook.exe, P2 12.0.6539.5000, P3 ntdll.dll, P4 5.1.2600.5755, P5 NIL, P6 NIL, P7 NIL, P8 NIL, P9 NIL, P10 NIL.

     

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

    Data:

    0000: 6f 00 66 00 66 00 69 00   o.f.f.i.

    0008: 63 00 65 00 6c 00 69 00   c.e.l.i.

    0010: 66 00 65 00 62 00 6f 00   f.e.b.o.

    0018: 61 00 74 00 68 00 61 00   a.t.h.a.

    0020: 6e 00 67 00 2c 00 20 00   n.g.,. .

    0028: 6f 00 75 00 74 00 6c 00   o.u.t.l.

    0030: 6f 00 6f 00 6b 00 2e 00   o.o.k...

    0038: 65 00 78 00 65 00 2c 00   e.x.e.,.

    0040: 20 00 31 00 32 00 2e 00    .1.2...

    0048: 30 00 2e 00 36 00 35 00   0...6.5.

    0050: 33 00 39 00 2e 00 35 00   3.9...5.

    0058: 30 00 30 00 30 00 2c 00   0.0.0.,.

    0060: 20 00 6e 00 74 00 64 00    .n.t.d.

    0068: 6c 00 6c 00 2e 00 64 00   l.l...d.

    0070: 6c 00 6c 00 2c 00 20 00   l.l.,. .

    0078: 35 00 2e 00 31 00 2e 00   5...1...

    0080: 32 00 36 00 30 00 30 00   2.6.0.0.

    0088: 2e 00 35 00 37 00 35 00   ..5.7.5.

    0090: 35 00 2c 00 20 00 4e 00   5.,. .N.

    0098: 49 00 4c 00 2c 00 20 00   I.L.,. .

    00a0: 4e 00 49 00 4c 00 2c 00   N.I.L.,.

    00a8: 20 00 4e 00 49 00 4c 00    .N.I.L.

    00b0: 2c 00 20 00 4e 00 49 00   ,. .N.I.

    00b8: 4c 00 2c 00 20 00 4e 00   L.,. .N.

    00c0: 49 00 4c 00 20 00 4e 00   I.L. .N.

    00c8: 49 00 4c 00 0d 00 0a 00   I.L.....

     

    Thursday, January 20, 2011 1:48 AM

Answers

All replies

  • Hi,
     
    Try to troulbeshoot the issue by the suggestions here:
    Outlook 2007: Troubleshooting Outlook Crashes
    http://support.microsoft.com/kb/2000071

    Best Regards,

    Sally Tang

     

    • Marked as answer by Sally Tang Thursday, January 27, 2011 9:19 AM
    Friday, January 21, 2011 7:06 AM
  • Sorry to bump an old thread, but I just had the same issue migrating a pst to the cloud.

    It was NOD32 AV/AS causing the PST to hang on import, thus making Outlook crash with the OP's error.

    Disabling the AV worked to resolve the issue.

    Monday, August 08, 2011 2:18 PM
  • "Disabling the AV worked to resolve the issue."

    can you please explain what AV means? thx

    Friday, December 07, 2012 3:14 PM
  • AV, depending on who you're asking is any one of the following;

    Anti-virus / Antivirus / Anti Virus

    Monday, April 22, 2013 6:00 AM