Hi,
This forum is for general questions and feedback related to Word for Windows, and we don't have a Word 2011 environment, I'd recommend you post your question to the forum for Mac for further assistance:
http://answers.microsoft.com/en-us/mac/forum/macword?tab=Threads
The reason why we recommend posting appropriately is you will get the most
qualified pool
of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
