Desktop Disappeared RRS feed

  • Question

  • Can log in and do task manager
    regedit.exe says I don't have permission to run
    Can get items through task manager that have been stored on desktop (word docs, pictures, etc.)
    Cannot run explore.exe from task mgr
    Can get to the Internet through task manager
    Had 3 desktop users, can only access through 1 (where I am using task manager)
    Wallpaper is showing, but nothing else
    Can't right click on desktop to show items
    Can't do system restore
    I'm not a tech person, just your average lady needing help

    Thursday, September 17, 2009 11:54 PM

All replies

  • I suspect you have ‘caught something’.

    If it's possible, run all your antimalware programs.

    If you can’t run them, try the Linux Avira Antivir Rescue system. Download it on a working machine, then insert a blank CD-R in the drive, double-click on the filename and follow the prompts to burn it. The file is about 60MB in size.

    On the infected machine, boot from it and when the loading has finished, click on the flag/language of your choice, then Start Scanner. Depending upon your computer, the scan will take about 30 minutes.

    Not all IDE/SATA/RAID controllers are supported, especially those on newer motherboards. You will know immediately if yours is not supported as there will be some screen corruption.

    Get it here http://www.free-av.com/en/tools/12/avira_antivir_rescue_system.html

    Friday, September 18, 2009 7:13 AM