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Archiving User emails that are connected to an Exchange Server RRS feed

  • Question

  • I recently had to archive a users Outlookthat reached it's 2gb limit on the exchange server.  To my suprise when I looked at how much space he was still using it had only gone from 2,049.2mb to 1,638.8mb.  I archived everything older than 3 months ago and I know for a fact that he has not gotten 1.6 gb of email in the last 3 months.

    Any idea's as to what could be causing this?

    Thank you,

    David92595

    Saturday, July 14, 2012 12:40 AM

Answers

  • By the way, which version of Exchange server do you use? Exchange 2007 or Exchange 2010?

    How did the user archive the mail items?

    How did you check the mailbox space(1,638.8mb)?

    You may need to compact the ost file:

    How to compact PST and OST files to eliminate deleted item space in Outlook

    http://support.microsoft.com/kb/289987


    Frank Wang

    TechNet Community Support

    • Marked as answer by emma.yoyo Friday, July 20, 2012 1:51 AM
    Monday, July 16, 2012 8:34 AM

All replies

  • Check your retension periods; Depending on the Exch server, there could be other contributions which may do this.

    Sukh

    Saturday, July 14, 2012 12:04 PM
  • By the way, which version of Exchange server do you use? Exchange 2007 or Exchange 2010?

    How did the user archive the mail items?

    How did you check the mailbox space(1,638.8mb)?

    You may need to compact the ost file:

    How to compact PST and OST files to eliminate deleted item space in Outlook

    http://support.microsoft.com/kb/289987


    Frank Wang

    TechNet Community Support

    • Marked as answer by emma.yoyo Friday, July 20, 2012 1:51 AM
    Monday, July 16, 2012 8:34 AM
  • Q:By the way, which version of Exchange server do you use? Exchange 2007 or Exchange 2010?

    A:Exchange 2007

    Q:How did the user archive the mail items?

    A:In outlook going to File and Archive

    Q:How did you check the mailbox space(1,638.8mb)?

    A:I was able to check the space in a SBS (parent server) Report

    Thank you for the link  I have looked at this and it seams very interesting.  Are there any down sides to proformance?/speed of searching?


    • Edited by David92595 Tuesday, July 17, 2012 4:40 PM
    Tuesday, July 17, 2012 4:37 PM
  • Hi David,

    If you deleted lots of items, the compacting process could take a long time. During this time you cannot use Outlook,either. Please do it in your off-peak times.


    Frank Wang

    TechNet Community Support

    Wednesday, July 18, 2012 3:20 AM