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App-V 5.0 SP2 - Unable to download packages for offline use RRS feed

  • Question

  • I have an interesting issue but I can't seem to find anyone else experiencing the same issue.

    We have a highly available App-V 5.0 SP2 environment. All of the App-V packages are storaged on a CIFS share. The packages stream from the share just fine and work as expected when streaming.

    For some reason, the packages fail to download for offline use (either by setting the autoload registry setting or clicking download in the client UI). When you click download, the link switches to "Stop Download" for about 1 second, then switchesback to "Download" without downloading the package.

    We had the same issue with AppV 5.0 SP1 client as well.

    There is no error or information in the event viewer log to explain why it is failing.

    Tuesday, June 24, 2014 6:25 PM

Answers

All replies

  • Tuesday, June 24, 2014 8:04 PM
  • Non Windows SMB share? Computer account probably not authenticating.

    Steve Thomas, Senior Consultant, Microsoft

    App-V/MED-V/SCVMM/Server App-V/MDOP/AppCompat

    http://blogs.technet.com/gladiatormsft/
    The App-V Team blog: http://blogs.technet.com/appv/
    The MED-V Team Blog: http://blogs.technet.com/medv
    The SCVMM Team blog: http://blogs.technet.com/scvmm/

    “This posting is provided "AS IS" with no warranties, and confers no rights. User assumes all risks.”

    Wednesday, June 25, 2014 6:38 PM
  • It is a Non Windows SMB share (Netapp).

    The packages can still stream properly, they just aren't downloading for offline use. Do you still think that is related to the computer account not authenticating?

    (I also reviewed the debug logs but that isn't anything obvious, or hints of why offline downloading might be failing).

    Tuesday, July 15, 2014 3:32 PM
  • Hello,

    Some ideas;

    1. Create a Windows share - and try to stream from it

    Does it behave differently?

    2. Have you attempted to use Wireshark to understand the network traffic that runs between the client and the Netapp?


    Nicke Källén | The Knack| Twitter: @Znackattack

    Tuesday, July 15, 2014 3:54 PM