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Internet access and Windows 10 RRS feed

  • Question

  • Okay, I was upgraded to Windows 10 without my knowledge.  I don't like it but it was okay for months.  Now all of a sudden I cannot access the internet.  Any network I try to use, whether open or secure.  It simply will not connect. I'm very frustrated and angry right now. And the only help I can get is after I wait for hours on the phone and then have to pay you to fix your own mistake! I'm thinking of dumping Microsoft entirely. Help!
    Wednesday, December 7, 2016 8:48 PM

All replies

  • 1. Go to the Control Panel.

    2. Search for the " Troubleshooting".

    3. Select "Network Adapter "under, Troubleshooting.

    4. Follow on screen instructions.

    More here:

    Fix network connection issues in Windows 10


    S.Sengupta, Windows Insider MVP

    Thursday, December 8, 2016 12:15 AM

  • First Reboot all devices at the same time


    Please download this app (minitoolbox)
    Upload the output to one drive or any file sharing service
    It should be a single file.  If you have pasted the contents you did not do it correctly
    Put a link to them in your next post

    Please type each of these into an elevated command prompt after you have run the above and saved the file

    ipconfig /flushdns

    ipconfig /registerdns

    ipconfig /release

    ipconfig /renew

    NETSH winsock reset catalog

    NETSH int ipv4 reset reset.log

    NETSH int ipv6 reset reset.log

    Exit


    Wanikiya and Dyami--Team Zigzag Windows IT-PRO (MS-MVP)

    Thursday, December 8, 2016 2:51 AM
  • Hi twocrones,

    Thank you for your post.

    According to your description, we could try run Network Adapter troubleshooter to fix it:

    http://www.kapilarya.com/how-to-use-built-in-troubleshooters-in-windows-10

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    What is the network adapter driver status in the device manager?

    We could try to reinstall the network adapter driver or update it manually from manufacturer’s official website.

    If the issue still insists, we could use the system restore to get an early health state.

    https://support.microsoft.com/en-us/help/12415/windows-10-recovery-options

    Hope it will be helpful to you


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, December 8, 2016 4:52 AM
  • Hi,

    Haven't received your message a few days, was your issue resolved?
    I am proposing previous helpful replies as "Answered". Please feel free to try it and let me know the result. If the reply is helpful, please remember to mark it as answer which can help other community members who have same questions and find the helpful reply quickly.
    Best regards,
    Carl


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, December 28, 2016 7:01 AM