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Unable to backup file server with DPM 2012R2 RRS feed

  • Question

  • Hello. I've got some strange problem file backing up a file service with DPM 2012R2.

    File server - Windows 2012 R2

    DPM server - Windows 2012 R2 with DPM 2012 R2

    DPM storage - IBM DS3524

    The backup lasts for about 11 hours, transfers about 1,7 TB (full file share size is about 11TB) and stops with event 104 ID  (The parameter is incorrect (0x80070057)).

    In DPM log I see:

    05C0 1808 12/18 02:53:59.549 31 restoresubtask.cpp(226) [0000000001F928D0] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 NORMAL CRestoreSubTask::GetFinalStatus [0000000001F928D0]
    05C0 1808 12/18 02:53:59.549 31 aasubtask.cpp(906) [0000000001F928D0] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 WARNING <?xml version="1.0"?>
    79556B6BDB60 WARNING <Status xmlns="http://schemas.microsoft.com/2003/dls/StatusMessages.xsd" StatusCode="-2147024809" Reason="Error" CommandID="RAWriteDataset" CommandInstanceID="bc2ba145-26ed-412e-8d10-ba20f9859fa2" GuidWorkItem="edaff08a-7602-4b9b-b4b8-29f043dfb0fa" TETaskInstanceID="663a6cbb-158f-49c4-a3c3-79556b6bdb60"><ErrorInfo xmlns="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd" ErrorCode="998" DetailedCode="-2147024809" DetailedSource="2"/><RAStatus><RAWriteDataset xmlns="http://schemas.microsoft.com/2003/dls/ArchiveAgent/StatusMessages.xsd" BytesTransferred="1864495988736" NumberOfFilesTransferred="1095357" NumberOfFilesFailed="0" DataCorruptionDetected="false"/></RAStatus></Status>
    05C0 1808 12/18 02:53:59.549 03 runtime.cpp(1376) [00000000010549A0] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 FATAL Subtask failure, sending status response XML=[<?xml version="1.0"?>
    79556B6BDB60 FATAL <Status xmlns="http://schemas.microsoft.com/2003/dls/StatusMessages.xsd" StatusCode="-2147024809" Reason="Error" CommandID="RAWriteDataset" CommandInstanceID="bc2ba145-26ed-412e-8d10-ba20f9859fa2" GuidWorkItem="edaff08a-7602-4b9b-b4b8-29f043dfb0fa" TETaskInstanceID="663a6cbb-158f-49c4-a3c3-79556b6bdb60"><ErrorInfo xmlns="http://schemas.microsoft.com/2003/dls/GenericAgentStatus.xsd" ErrorCode="998" DetailedCode="-2147024809" DetailedSource="2"><Parameter Name="AgentTargetServer" Value="SPBSCM.polymetal.ru"/></ErrorInfo><RAStatus><RAWriteDataset xmlns="http://schemas.microsoft.com/2003/dls/ArchiveAgent/StatusMessages.xsd" BytesTransferred="1864495988736" NumberOfFilesTransferred="1095357" NumberOfFilesFailed="0" DataCorruptionDetected="false"/></RAStatus></Status>
    05C0 1808 12/18 02:53:59.549 03 runtime.cpp(1376) [00000000010549A0] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 FATAL ]
    05C0 1808 12/18 02:53:59.549 31 restoresubtask.cpp(833) [0000000001F928D0] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 NORMAL CRestoreSubTask::CleanUp [0000000001F928D0]
    05C0 1808 12/18 02:53:59.549 31 restoresubtask.cpp(78) [0000000001F928D0] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 NORMAL CRestoreSubTask: destructor [0000000001F928D0]
    05C0 1808 12/18 02:53:59.549 18 dsmsubtaskbase.cpp(86) [0000000001F92CA0] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 NORMAL CDsmSubTaskBase: destructor [0000000001F92CA0]
    05C0 1808 12/18 02:53:59.549 18 mtfparser.cpp(322) [0000000002009480] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 WARNING Failed: Hr: = [0x80070057] : Data corruption near MTF DBLK at logical offset:1864495792128
    05C0 1808 12/18 02:53:59.549 18 mtfreader.cpp(142) [0000000002009480] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 WARNING Failed: Hr: = [0x80070057] : Encountered Failure: : lVal : CMtfParser::GetNextDblkReader(pBuffer, cb)
    05C0 1808 12/18 02:53:59.549 18 mtfparser.cpp(246) [0000000002009480] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 WARNING Failed: Hr: = [0x80070057] : Encountered Failure: : lVal : HandleDblkParseFailure(const_cast<LPBYTE>(pBuffer+cbOffset), cb-cbOffset, cbRead, fNewDblk, hr, &cbRead)
    05C0 1808 12/18 02:53:59.549 18 dsmreceiversubtask.cpp(190) [0000000001F92CA0] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 WARNING Failed: Hr: = [0x80070057] : Encountered Failure: : lVal : m_pMtfReader->Parse(pMsgBody, cbSize)
    05C0 1808 12/18 02:53:59.549 18 dsmreceiversubtaskbase.cpp(445) [0000000001F92CA0] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 WARNING Failed: Hr: = [0x80070057] : Encountered Failure: : lVal : hr
    05C0 1808 12/18 02:53:59.549 18 dsmreceiversubtaskbase.cpp(247) [0000000001F92CA0] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 WARNING Failed: Hr: = [0x80070057] : Encountered Failure: : lVal : OnReadCompleted(dwNumberOfBytes, pAgentOvl, dwError)
    05C0 1808 12/18 02:53:59.549 18 dsmreceiversubtaskbase.cpp(198) [0000000001F92CA0] 663A6CBB-158F-49C4-A3C3-79556B6BDB60 WARNING Failed: Hr: = [0x80070057] : Encountered Failure: : lVal : ProcessWaitCompletion(dwNumberOfBytes, pAgentOvl, dwError)

    I've assigned the letter to the drive to which DPM was backing up, found the last file (the size was 0) and copied this file from the source without any problem.

    This problem occurred several times with different storages for replica. Unfortunately previous logs went away so I cannot say that it stopped on the same file, but the error "Data corruption near MTF DBLK" was the same.

    When the file server was on Windows 2008 R2 and DPM was 2012 SP1 there were no problems with backup.

    Wednesday, December 18, 2013 8:14 AM

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