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Free windows after harddisk change

    Question

  • I've got the windows 10 free version based on my windows 7 that was installed on my machine. Now my hd crashed and I'm unable to boot from, I got a new hd and activation is needed for windows. Is there a way to claim this to MS?

    Fouad Roumieh

    Thursday, April 20, 2017 2:42 PM

Answers

  • Try enter the product key for Windows 7 and it should be activated.

    If not, try skip the step which asked you for product key and it will be connected to Microsoft Server for validate your product key and if problem persist, contact Microsoft support.

    • Marked as answer by Fouad Roumieh Thursday, April 20, 2017 8:13 PM
    Thursday, April 20, 2017 5:07 PM

All replies

  • Try enter the product key for Windows 7 and it should be activated.

    If not, try skip the step which asked you for product key and it will be connected to Microsoft Server for validate your product key and if problem persist, contact Microsoft support.

    • Marked as answer by Fouad Roumieh Thursday, April 20, 2017 8:13 PM
    Thursday, April 20, 2017 5:07 PM
  • Thank you, it was sorted with the support help as the product key sticker was unreadable.

    Fouad Roumieh

    Thursday, April 20, 2017 8:14 PM