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User accounts RRS feed

  • Question

  • I have one administrative account and two standard user accounts and one guest account my wife is one of the standard accounts. When she tried to switch user from my account on the switch user screen only my account icon was there and one that said “Other user” icon is blank and when clicked on it asks for a user name and a password but does not open any user account. How do I get the icons for the users on this computer to show back on the change user screen? When I look in control panel (or the directory Users) all the accounts are there, even one I did not create HomeGroupUser$. I can not switch to other user using that option it just returns me back to the switch user screen the administrative acount is the only one we can use and I tried adding a new account and it would not show on the switch screen either.

    Thank You
    James Robertson

    • Edited by jsrconst Thursday, April 22, 2010 12:21 PM
    Thursday, April 22, 2010 3:14 AM

Answers

All replies

  • Does she choose

    Start --> Switch User

    or

    Start --> Logoff?

     

    Just a logical question. I'm not saying I know the awswer but whomever is going to answer it probably needs that info.

    Thursday, April 22, 2010 9:58 AM
  • Hi,

     

    I would like to confirm if this computer is in a domain? If so, it is normal.

     

    Regards,


    Arthur Li - MSFT
    Friday, April 23, 2010 5:10 AM
  • No this computer is not in a domain only a homegroup with one other computer. It had been working fine for the last six months or so, all of a sudden cannot access any accounts but the administrators account. The other computer in the Homegroup is also windows 7 and all the accounts on that machine are accessible.

    Thank You

    James Robertson

     

    Friday, April 23, 2010 12:37 PM
  • Hi,

     

    If it worked normally and the issue occurred recently, I would like to suggest you perform a System Restore to check the result.

     

    Regards,


    Arthur Li - MSFT
    Monday, April 26, 2010 8:52 AM