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BugcheckCode 26 BugcheckParameter1 0x41793 RRS feed

  • Question

  • Just started receiving this error yesterday.  Computer freezes and force restarts.  Using Windows 10.

    Here's the dump file for the latest crash:

    https://1drv.ms/u/s!Ap2wmpczzRhggy2vyUjNdb47dsdx

    Any help is appreciated.  Thanks.


    • Edited by DC2k9 Sunday, January 21, 2018 2:04 AM
    Sunday, January 21, 2018 2:00 AM

All replies

  • Additional files including dumps files will be needed:

    To evaluate the BSOD please post logs for troubleshooting.

    Using administrative command prompt copy and paste this whole command:

    Make sure the default language is English so that the logs can be scanned and read.

    https://www.tenforums.com/tutorials/3813-language-add-remove-change-windows-10-a.html

    The command will automatically collect the computer files and place them on the desktop.

    Then use one drive or drop box to place share links into the the thread for troubleshooting.

    https://support.office.com/en-us/article/Share-OneDrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

    It will automatically collect these files:  msinfo32, dxdiag, mini dumps, drivers hosts, install, uninstall, services, startup, event viewer files, etc.

    Open administrative command prompt and copy and paste the whole command:

    copy %SystemRoot%\minidump\*.dmp "%USERPROFILE%\Desktop\"&dxdiag /t %Temp%\dxdiag.txt&copy %Temp%\dxdiag.txt "%USERPROFILE%\Desktop\SFdebugFiles\"&type %SystemRoot%\System32\drivers\etc\hosts >> "%USERPROFILE%\Desktop\hosts.txt"&systeminfo > "%USERPROFILE%\Desktop\systeminfo.txt"&driverquery /v > "%USERPROFILE%\Desktop\drivers.txt" &msinfo32 /nfo "%USERPROFILE%\Desktop\msinfo32.nfo"&wevtutil qe System /f:text > "%USERPROFILE%\Desktop\eventlog.txt"&reg export HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall "%USERPROFILE%\Desktop\uninstall.txt"&reg export "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Active Setup\Installed Components" "%USERPROFILE%\Desktop\installed.txt"&net start > "%USERPROFILE%\Desktop\services.txt"&REM wmic startup list full /format:htable >"%USERPROFILE%\Desktop\startup.html"&wmic STARTUP GET Caption, Command, User >"%USERPROFILE%\Desktop\startup.txt"

    There is 1 file for you to find manually:  memory dump file:

    C:\Windows\MEMORY.DMP

    Use file explorer > this PC > local C: drive > right upper corner search enter each of the above to find results.

    Sometimes the dxdiag file needs to be found and saved manually:  In the left lower corner search type:  dxdiag > When the DirectX Diagnostic Tool opens click on the next page button so that each tab is opened > click on save all information > save to desktop > post one drive or drop box share link into the thread

    Sunday, January 21, 2018 4:07 AM
  • Appreciate the quick reply.  

    I believe I've taken care of all of that.  Here's the One Drive link:

    https://1drv.ms/f/s!Ap2wmpczzRhggy6LoqgcpGMQmnVZ

    Sunday, January 21, 2018 5:10 AM
  • All of the BSOD bugchecks were 1A

    The MEMORY_MANAGEMENT bug check has a value of 0x0000001A. This indicates that a severe memory management error occurred.

    A corrupted PTE has been detected. Parameter 2 contains the address of the PTE. Parameters 3/4 contain the low/high parts of the PTE.

    PROCESS ffff9a8f1f0ff080
        SessionId: 1  Cid: 180c    Peb: 005dd000  ParentCid: 0ca0
        DirBase: 176f00000  ObjectTable: ffffbd8d30c0c040  HandleCount: <Data Not Accessible>
        Image: nvcontainer.exe
        VadRoot ffff9a8f1a52ed70 Vads 284 Clone 0 Private 16113. Modified 5466812. Locked 9981.
        DeviceMap ffffbd8d2fe2dd90
        Token                             ffffbd8d30c4d960
        ReadMemory error: Cannot get nt!KeMaximumIncrement value.


    The debugging displayed 1 misbehaving hardware driver:

    nvlddmkm.sys

    Wed Jan 03 17:40:06 2018 (5A4D69D6)

    Perform the following steps:

    1) Upgrade the BIOS:

    Current:  

     BIOS Version                  2004     BIOS Release Date             12/16/2010

    Available:

    Version 2101 2012/11/0613.18 MBytes

    P7P55D EVO BIOS 2101
    Fix RAID HDD size issue.

    *Note: Update Intel(R) Rapid Storage Technology Driver to v10.5.0.1026 to support full HDD capacity. (The downloaded file has contained the driver.)

    https://www.asus.com/Motherboards/P7P55D_EVO/HelpDesk_Download/

    2) Uninstall all Nvidia graphics drivers using DDU (display driver uninstaller)

    https://www.wagnardsoft.com/

    Display Driver Uninstaller Download version 17.0.8.2

    https://www.sevenforums.com/tutorials/367109-display-driver-uninstaller-how-use.html

    3) Re-install using the Nvidia website:

    http://www.nvidia.com/Download/index.aspx

    4) Make sure that when installing drivers from the Nvidia website that the box for clean install is checked and that if available download and install the physx driver.

    • Proposed as answer by Vera Hu Wednesday, January 31, 2018 9:26 AM
    Sunday, January 21, 2018 8:58 AM
  • I wasn't able to update the BIOS due to lack of a USB drive, but I did uninstall and reinstall my Nvidia drivers.  No crashes so far today, and I've been on since this morning.  Fingers crossed that fixed the issue.

    Appreciate you taking the time to help!

    Sunday, January 21, 2018 9:59 PM
  • That's great news.

    Let us know if you need any help in the future.

    Sunday, January 21, 2018 11:13 PM