Windows 7 Reactivation Problem RRS feed

  • Question

  • We have deployed Windows 7 Enterprise (volume license) in our school district and we use KMS volume activation.

    Over the summer most client machines in the schools are shut down, so when the teachers and students come back in the Fall we encounter a big problem. Because these machines are not used for a long period of time Windows cannot reactivate and, as a result, the KMS count falls below the minimum threshold of 25 activation requests.

    When the clients are powered up again in the Fall we expected that the count would once again rise rapidly over the 25 limit but that's not happening and now the Windows Event Viewer is reporting that they cannot reactivate because "...the count reported by your Key Management Service (KMS) is insufficient".

    We tried forcing a manual activation (slmgr.vbs /ato) but it returns the same error.

    We could always reinstall the OS but that's not practical with thousands of clients in the district. So, how do we keep the count from dropping below the 25 threshold? More importantly, however, why does the count not climb above the threshold when these clients are powered back up in the Fall? Windows reports that they are activated (in the System display) so why does the count decrement when they aren't used for a long time?



    Wednesday, June 15, 2011 7:54 PM