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asp.net wont install RRS feed

  • Question

  • I had a problem with Web Platform Installer wouldn't install anything, I thought this might be an issue with asp.net or WCF, so I tried to reinstall asp.net and it will now not install all. I am having this same issue on 3 different servers.
    All are windows 2008 R2 64bit web ediiton

    all I get in event manager is

    Installation failed. A restart is required. 

    Roles:

    Web Server (IIS)
       Error: The server needs to be restarted to undo the changes.

    what I have already tried.

    1. I have completely removed and re-installed IIS
    2. I have removed the WAS service
    3. I have run the .net cleanup tool

    These are pretty much the 3 solutions suggested on every topic I have found on this issue. I have spent many hours googling the issue and haven't got anywhere.

    If I try to install .net 3.5 features, I also get this error.

    .NET Runtime Optimization Service (clr_optimization_v2.0.50727_64) - Service reached limit of transient errors. Will shut down. Last error returned from Service Manager: 0x80029c4a.


    Snake

    Tuesday, June 12, 2012 9:26 PM

Answers

  • In case anyone else has this issue it is "un-fixable", I opened a PAID support incident with Microsoft and they were unable to resolve the issue.

    The only solution was to rebuild the server.

    They have advised me that you should always install .net 3.5 before IIS to avoid this issue.


    Snake

    Wednesday, November 14, 2012 2:48 PM

All replies

  • Might ask them here.

    http://forums.iis.net/

    http://forums.asp.net/

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Wednesday, June 13, 2012 2:56 AM
  • Hi,

    > all I get in event manager is  Installation failed. A restart is required.

    Please check event viewer, and try to find relative event log for further troubleshooting.

    What’s the symptom when you install ASP.NET after restart server, same error message to let you restart server?

    In my opinion, this issue occurs if incorrect installation information not removed in registry.

    We recommend you create a thread and post it in MS official IIS forum, which is the best place for IIS related issue.

    IIS forum:
    http://forums.iis.net/

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. 

    Thank you for your understanding.

    For more information please refer to following MS articles:

    Installing IIS 7 on Windows Server 2008 or Windows Server 2008 R2
    http://learn.iis.net/page.aspx/29/installing-iis-7-and-above-on-windows-server-2008-or-windows-server-2008-r2/

    IIS 7 Installation and Deployment
    http://technet.microsoft.com/en-us/library/ee692294(v=WS.10).aspx

    Hope this helps!

    TechNet Subscriber Support

    If you areTechNet Subscription user and have any feedback on our support quality, please send your feedback here.

     


    Lawrence

    TechNet Community Support

    Thursday, June 14, 2012 7:15 AM
  • there is no other error in the event log, this is the only one.

    Asp.net will of course not work after restarting because it failed to install.

    The same error occurs every single time.

    I have already posted on iis.net, sadly no-one there can help either.


    Snake

    Thursday, June 14, 2012 9:48 AM
  • Hi,

    .NET Framework setup verification tool is designed to automatically perform a set of steps to verify the installation state of one or more versions of the .NET Framework on a computer.  It will verify the presence of files, directories, registry keys and values for the .NET Framework.  It will also verify that simple applications that use the .NET Framework can be run correctly.

    You may download and install this tool to verify installation environment on your server.

    For more information please refer to following MS articles:

    .NET Framework Setup Verification Tool User's Guide
    http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx?PageIndex=3

    Hope this helps!

    TechNet Subscriber Support

    If you areTechNet Subscription user and have any feedback on our support quality, please send your feedback here.

     


    Lawrence

    TechNet Community Support

    Monday, June 18, 2012 8:05 AM
  • ok here is what the tool has reported.

    http://pastebin.com/r5pMX2Js


    Snake

    Tuesday, June 19, 2012 11:43 AM
  • Hi,

    I would like to confirm what is the current situation? Have you resolved the problem?

    From the log files you provided we found current system has .Net Framework 2.0 sp2 installed successfully. But detected operation system displayed is Windows 7 (X64), so did you run the Verification Tool on a Windows 7 computer not your server?

    Also please help to collect log files as specified in the following post:

    Tool to automatically collect and cab VS 2008 and .NET Framework 3.5 setup log files
    http://blogs.msdn.com/b/astebner/archive/2007/08/01/4172276.aspx


    Lawrence

    TechNet Community Support

    Monday, June 25, 2012 5:49 AM
  • Hi,

    no nothing has changed,

    the tool was run on windows 2008 server, cannot tell you why it says windows 7, a bug in the tool I presume.
    not sure how .net 2.0 is installed being as the entire asp.net setup always fails completely, unless this was left over from original install and did not get removed by the cleanup tool.

    here is a link to the cab file

    https://skydrive.live.com/redir?resid=BE4D13B44FCAADB4!294&authkey=!ANi719dX2HZjYj0


    Snake

    Monday, June 25, 2012 10:56 AM
  • Hi Snake,

    Please try to perform a clean boot and install the IIS role and asp.net again.

    How to perform a clean boot

    1) Log on to the computer by using an account that has administrator rights.

    2) Run "msconfig.exe" in the Start Search box, and then press ENTER to start the System Configuration Utility.

    3) On the General tab, click Selective Startup, and then click to clear the Load startup items check box. (The Use Original Boot.ini check box is unavailable.)

    4) On the Services tab, click to select the Hide all Microsoft services check box, and then click Disable all.

    5) Click OK, and then click Restart.

    6) Try to install the IIS role and asp.net again

    Best Regards,

    Ruby Cheng


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Thursday, June 28, 2012 10:26 AM
  • no joy i'm afraid, installation still failed.

    Snake

    Friday, June 29, 2012 12:32 PM
  • Hi Snake,

    I've learned the issue persists after we perform a clean boot and install the IIS role and asp.net again.

    Please backup the registry key, go to this location respectively and rename the machine.config files to machine.config.old

    \Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG\machine.config
    \Windows\Microsoft.NET\Framework64\v2.0.50727\CONFIG\machine.config

    Next, go to any identical working server which you may have in your environment which is having the same build and the .net versions installed.

    Copy the machine.config files from the above locations and paste in into the problem server to the following locations

    \Windows\Microsoft.NET\Framework\v2.0.50727\CONFIG\machine.config
    \Windows\Microsoft.NET\Framework64\v2.0.50727\CONFIG\machine.config

    At last, after placing the files reboot the server and try to install the .Net 3.5 from server manager. Check if it is successful

    Best Regards,

    Ruby Cheng


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Wednesday, July 4, 2012 8:24 AM
  • all the previously attempts to resolve this have now broken the MMC, so now I cannot even add/remove features, so cannot reinstall IIS or .net anymore.

    Snake

    Wednesday, July 4, 2012 10:00 AM
  • Hi Snake,

    Based on the current situation, the issue may be caused by corrupted system file. From Windows side, an efficient solution is to do a repair/inplace upgrade per the steps below:

    http://support.microsoft.com/kb/2255099

    Performing a repair installation will not damage files and applications that are currently installed on your computer. It takes the same amount of time to do the upgrade as to reinstall the operating system. Some of your customized Windows settings may be lost through this process.

    If you would like to solve IIS and asp.net issue, please create a thread and post it in MS official IIS forum as you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. 

    IIS forum:
    http://forums.iis.net/

    Thanks for your understanding.

    Best Regards,

    Ruby Cheng


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Thursday, July 5, 2012 6:37 AM
  • even that doesn't work, I get

    windows installation encountered an unexpected error. Verify that the installation sources are accessible and restart the installation.

    Error code: 0cx0000005

    As I mentioned before I already posts on the IIS forums, didn't get any answers, which has been the case of any post I have ever made on the IIS forums i'm afraid.


    Snake

    Sunday, July 8, 2012 9:03 PM
  • Hi Snake,

    Your question has fell into the paid support category which requires a more in-depth level of support. If IIS forum post you created still cannot get an answer, please visit the below link to see the various paid support options that are available to better meet your needs. http://support.microsoft.com/default.aspx?id=fh;en-us;offerprophone

    Thanks for your cooperation and understanding.

    Best regards,
    Ruby Cheng

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Monday, July 9, 2012 4:50 AM
  • I have now had this issue on 4 different servers, must be more than a coincidence.

    Snake

    Wednesday, September 5, 2012 3:31 PM
  • In case anyone else has this issue it is "un-fixable", I opened a PAID support incident with Microsoft and they were unable to resolve the issue.

    The only solution was to rebuild the server.

    They have advised me that you should always install .net 3.5 before IIS to avoid this issue.


    Snake

    Wednesday, November 14, 2012 2:48 PM
  • Sorry for the bad news but thanks for letting us know solution and possible prevention.

     

     

     


    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows]

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Thursday, November 15, 2012 1:34 AM