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Programs restarting and not saving RRS feed

  • Question

  • I had issues with an old computer so an IT person completely rebuilt it. Now every time I log off (not restarting) and then log back on it closes my programs automatically. This being outlook, a dictation program I use and most importantly word. It also deletes all saved autotexts I have saved prior to logging off. What can I do to stop this happening? thanks.
    Wednesday, April 16, 2014 12:16 AM

All replies

  • Hi,

    You mean that you have logged off your account, didn't you? Based on my knowledge, when you log off your account, it will close its current session and then all operations will be terminated.

    However, it will prompt you to save your operations, such Word, Excel,etc, while you log off.

    So, what's you probelm?


    Andy Altmann
    TechNet Community Support

    • Marked as answer by Karen Hu Monday, April 28, 2014 6:04 AM
    • Unmarked as answer by Karen Hu Monday, April 28, 2014 6:04 AM
    Monday, April 21, 2014 2:19 AM