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Report a delivery problem between my domain and outlook its goes to junk

    Question

  • Hello, I send mail from mydomain to outlook its work fine, but its goes to junk folder, when i receive mail in junk i check details i saw there DKIM, SPF all are "PASS" so why i get mail in junk ?
    can anyone help me ?
    I check mail in ubuntu 16.04.
    Friday, March 24, 2017 6:27 AM

All replies

  • Hi,

    By "Outlook", do you mean Outlook.com? I notice you are using Ubuntu 16.04, it looks like you are not using the Outlook desktop application to check mails. Since this forum is for questions and feedback for Outlook for Windows desktop application, in this case, I'd recommend you post a new question to the forum for Outlook.com to get further assistance:

    https://answers.microsoft.com/en-us/outlook_com/forum

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

    Regards,

    Steve Fan


    Please remember to mark the replies as answers if they helped.

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    Monday, March 27, 2017 7:02 AM
    Moderator