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No Audio Output Device Installed RRS feed

  • Question

  • My laptop has a red and white cross over the sound symbol, i have followed everyone elses advice and looked at device manager however when i click on that there is no sound option on the drop down list to search for new hardware so does anyone have any ideas on what to do? 
    Wednesday, December 7, 2011 1:41 PM

Answers

  • Did you download and install the audio driver?

     

    If not, please go to the manufacturer’s site to install it.

     

    Also, please make sure that all the updates are installed, the chipset and BIOS are updated.

     

    Reference: No sound in Windows


    Sabrina

    TechNet Community Support

    • Marked as answer by Sabrina Shen Friday, December 16, 2011 6:20 AM
    Tuesday, December 13, 2011 6:24 AM