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root element missing error RRS feed

  • General discussion

  • Hi,

    When I try to connect to the Health vault connection center I get a root element is missing error. here is error details:

    See the end of this message for details on invoking
    just-in-time (JIT) debugging instead of this dialog box.

    ************** Exception Text **************
    System.Xml.XmlException: Root element is missing.
       at System.Xml.XmlTextReaderImpl.Throw(Exception e)
       at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
       at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
       at System.Xml.XmlTextReaderImpl.Read()
       at System.Xml.XmlTextReader.Read()
       at System.Xml.XmlReader.MoveToContent()
       at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderSourceSettings.Read8_ArrayOfSourceSetting()


    ************** Loaded Assemblies **************
    mscorlib
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.5466 (Win7SP1GDR.050727-5400)
        CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v2.0.50727/mscorlib.dll
    ----------------------------------------
    ConnectionCenter
        Assembly Version: 4.0.2720.6410
        Win32 Version: 4.0.2720.6410
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20HealthVault/Connection%20Center/ConnectionCenter.exe
    ----------------------------------------
    Microsoft.Health.ClientCS
        Assembly Version: 4.0.2720.6410
        Win32 Version: 4.0.2720.6410
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20HealthVault/Connection%20Center/Microsoft.Health.ClientCS.DLL
    ----------------------------------------
    System.Windows.Forms
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.5468 (Win7SP1GDR.050727-5400)
        CodeBase: file:///C:/windows/assembly/GAC_MSIL/System.Windows.Forms/2.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
    ----------------------------------------
    System
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
        CodeBase: file:///C:/windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    System.Drawing
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
        CodeBase: file:///C:/windows/assembly/GAC_MSIL/System.Drawing/2.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
    ----------------------------------------
    Microsoft.Health.Client
        Assembly Version: 4.0.2720.6410
        Win32 Version: 4.0.2720.6410
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20HealthVault/Connection%20Center/Microsoft.Health.Client.DLL
    ----------------------------------------
    msvcm90
        Assembly Version: 9.0.30729.6161
        Win32 Version: 9.00.30729.6161
        CodeBase: file:///C:/windows/WinSxS/x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_50934f2ebcb7eb57/msvcm90.dll
    ----------------------------------------
    Accessibility
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.4927 (NetFXspW7.050727-4900)
        CodeBase: file:///C:/windows/assembly/GAC_MSIL/Accessibility/2.0.0.0__b03f5f7f11d50a3a/Accessibility.dll
    ----------------------------------------
    Microsoft.Health.DeviceManagement
        Assembly Version: 4.0.2720.6410
        Win32 Version: 4.0.2720.6410
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20HealthVault/Connection%20Center/Microsoft.Health.DeviceManagement.DLL
    ----------------------------------------
    Microsoft.Health.ClientCommon
        Assembly Version: 4.0.2720.6410
        Win32 Version: 4.0.2720.6410
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20HealthVault/Connection%20Center/Microsoft.Health.ClientCommon.DLL
    ----------------------------------------
    System.Xml
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
        CodeBase: file:///C:/windows/assembly/GAC_MSIL/System.Xml/2.0.0.0__b77a5c561934e089/System.Xml.dll
    ----------------------------------------
    System.Configuration
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
        CodeBase: file:///C:/windows/assembly/GAC_MSIL/System.Configuration/2.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    ----------------------------------------
    7i_rhaea
        Assembly Version: 4.0.2720.6410
        Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
        CodeBase: file:///C:/windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    Microsoft.Health
        Assembly Version: 2.0.0.0
        Win32 Version: 1.6.2600.6202
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20HealthVault/Connection%20Center/Microsoft.Health.DLL
    ----------------------------------------
    Microsoft.Health.RemoteDataSource
        Assembly Version: 4.0.2720.6410
        Win32 Version: 4.0.2720.6410
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20HealthVault/Connection%20Center/Microsoft.Health.RemoteDataSource.DLL
    ----------------------------------------
    Microsoft.Health.ItemTypes
        Assembly Version: 2.0.0.0
        Win32 Version: 1.6.2600.6202
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20HealthVault/Connection%20Center/Microsoft.Health.ItemTypes.DLL
    ----------------------------------------
    vpbjx3zo
        Assembly Version: 4.0.2720.6410
        Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
        CodeBase: file:///C:/windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    iskntknp
        Assembly Version: 4.0.2720.6410
        Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
        CodeBase: file:///C:/windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    nelcshpe
        Assembly Version: 4.0.2720.6410
        Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
        CodeBase: file:///C:/windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------
    Interop.WUApiLib
        Assembly Version: 2.0.0.1
        Win32 Version: 2.0.0.1
        CodeBase: file:///C:/Program%20Files%20(x86)/Microsoft%20HealthVault/Connection%20Center/Interop.WUApiLib.DLL
    ----------------------------------------
    CustomMarshalers
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
        CodeBase: file:///C:/windows/assembly/GAC_32/CustomMarshalers/2.0.0.0__b03f5f7f11d50a3a/CustomMarshalers.dll
    ----------------------------------------
    System.Runtime.Remoting
        Assembly Version: 2.0.0.0
        Win32 Version: 2.0.50727.5420 (Win7SP1.050727-5400)
        CodeBase: file:///C:/windows/assembly/GAC_MSIL/System.Runtime.Remoting/2.0.0.0__b77a5c561934e089/System.Runtime.Remoting.dll
    ----------------------------------------
    ck52zwml
        Assembly Version: 4.0.2720.6410
        Win32 Version: 2.0.50727.5467 (Win7SP1GDR.050727-5400)
        CodeBase: file:///C:/windows/assembly/GAC_MSIL/System/2.0.0.0__b77a5c561934e089/System.dll
    ----------------------------------------

    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.

    For example:

    <configuration>
        <system.windows.forms jitDebugging="true" />
    </configuration>

    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.

    Any help welcome

    Thanks Peter

    Thursday, May 9, 2013 1:57 PM

All replies

  • Hi Peter,

    We're sorry you're having this problem. We would like to get more information about this error to help diagnose the problem. Can you please contact the HealthVault support team at HealthVault.com/support? The support agent will need to get the HealthVault Connection Center crash log from your machine and then engage the development team to help fix this problem.

    Thanks,

    Scott
    HealthVault Development Team

    Friday, May 10, 2013 5:17 AM