I've tried to upgrade from Vista Ultimate 32 bit to 7 Ultimate 32 bit numerous times now, all with the same result: a BSOD during the install process, which I get during (what I think is) the final step called "Transferring files, settings and programs."
The installation compatibility test warns me about my Nvidia drivers, which I've attempted to separately remove and upgrade to the latest version, but neither seem to make a difference (I still get the warning during the compatibility check, and I still get the blue screen). I'm not sure that's even the problem, either. I can't (easily) remove/replace the video card, since my mobo doesn't have onboard video, so I'd hopefully be able to avoid having to do that.
The error in the blue screen is a nebulous "REFERENCE_BY_POINTER" message. The technical information is "STOP: 0x00000018 (0x00000000, 0x86478030, 0x00000002, 0xFFFFFFFF)."
As a zip file, I've attached the setup log, error log, compatibility report, and what I think is the setup dump file, all of which I found in C:\$WINDOWS.~BT\Sources\Panther (I believe that's the right place to look). The logs complain about BthMig problems, which I think has something to do with bluetooth, but I don't have any bluetooth peripherals. I've uninstalled things that I thought might have some bluetooth things in it, like MS Intellitype (maybe a stretch), but again, no difference.
I'm a novice at it, but I attempted to get some information from WinDbg from the setupmem.dmp file. Here's the "!analyze -v" data from it:
1: kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************
REFERENCE_BY_POINTER (18)
Arguments:
Arg1: 00000000, Object type of the object whose reference count is being lowered
Arg2: 86478030, Object whose reference count is being lowered
Arg3: 00000002, Reserved
Arg4: ffffffff, Reserved
The reference count of an object is illegal for the current state of the object.
Each time a driver uses a pointer to an object the driver calls a kernel routine
to increment the reference count of the object. When the driver is done with the
pointer the driver calls another kernel routine to decrement the reference count.
Drivers must match calls to the increment and decrement routines. This bugcheck
can occur because an object's reference count goes to zero while there are still
open handles to the object, in which case the fourth parameter indicates the number
of opened handles. It may also occur when the objects reference count drops below zero
whether or not there are open handles to the object, and in that case the fourth parameter
contains the actual value of the pointer references count.
Debugging Details:
------------------
DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT
BUGCHECK_STR: 0x18
PROCESS_NAME: System
CURRENT_IRQL: 0
LAST_CONTROL_TRANSFER: from 82685f22 to 826f9d10
STACK_TEXT:
8ef17bd4 82685f22 00000018 00000000 86478030 nt!KeBugCheckEx+0x1e
8ef17bf8 82685ed0 86478030 827cf36e 85b1f788 nt!ObfDereferenceObjectWithTag+0x4b
8ef17c00 827cf36e 85b1f788 90957628 00000000 nt!ObfDereferenceObject+0xd
8ef17c1c 827d02f7 90957628 9abb5bd8 9abb5bb8 nt!PnpUnlinkDeviceRemovalRelations+0xe0
8ef17cc4 827d2210 8ef17cf4 00000000 9abb5bb8 nt!PnpProcessQueryRemoveAndEject+0xa05
8ef17cdc 827d3d58 00000000 8716e918 85b7aa70 nt!PnpProcessTargetDeviceEvent+0x38
8ef17d00 8268af2b 8716e918 00000000 85b7aa70 nt!PnpDeviceEventWorker+0x216
8ef17d50 8282b66d 00000001 bcc3f8c4 00000000 nt!ExpWorkerThread+0x10d
8ef17d90 826dd0d9 8268ae1e 00000001 00000000 nt!PspSystemThreadStartup+0x9e
00000000 00000000 00000000 00000000 00000000 nt!KiThreadStartup+0x19
STACK_COMMAND: kb
FOLLOWUP_IP:
nt!ObfDereferenceObjectWithTag+4b
82685f22 cc int 3
SYMBOL_STACK_INDEX: 1
SYMBOL_NAME: nt!ObfDereferenceObjectWithTag+4b
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: nt
IMAGE_NAME: ntkrpamp.exe
DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc007
FAILURE_BUCKET_ID: 0x18_nt!ObfDereferenceObjectWithTag+4b
BUCKET_ID: 0x18_nt!ObfDereferenceObjectWithTag+4b
Followup: MachineOwner
I also tried doing !object 0x86478030
but it responded with this:
GetUlongFromAddress: unable to read from 82785714
Could not read ObjectType address
My system specs are: AMD Athlon 64 X2 6000+, on an Asus M2N SLI Deluxe, with 4 GB of ram, and an Nvidia GeForce 8800 GT. The hard drive I'm installing (upgrading) on has about 100 GB free.
If anyone could help point me in the right direction, I'd appreciate it a great deal. Thanks in advance.
Moskie
The files I referred to aboved can be downloaded at: http://www.sendspace.com/file/7gxb54
