locked
Windows Server 2008 R2 - Cluster Name IP address issue / Cluster down RRS feed

  • Question

  • We have two Windows server 2008 R2 Nodes in a Cluster with a node & disk majority setup.

    We run all of our production Hyper-V cluster shared volumes / VM's on the service.

    One of our nodes can no longer communicated with the CSV.

    Looking in the the Cluster MMC....the following is displayed as an error:

    "The Cluster Network name is not online"

    Then expanding out to "Cluster Core Resources"the cluster name is showing a "FAILED" Status.

    On examination I can see it has no IP address, however "Add" and "EDIT" are greyed out on the general tab so I can't add a valid IP.

    cluster res "Cluster IP Address" /priv address=192.168.3.252

    Even running as an elevated administrtor command prompt I receive:

     

    System error 5007 has occurred (0x0000138f).

    The cluster resource could not be found.

     

    This has all occured since we migrated our subnet, all NIC's are up and pinging and both nodes.

    The cluster services and even the nodes have been restarted several times today.

     

    Heres the error as detailed in cluster res

     

     

    Microsoft Windows [Version 6.1.7600]

    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

     

    Listing status for all available resources:

     

    Resource             Group                Node            Status

    -------------------- -------------------- --------------- ------

    Cluster Disk 1       Cluster Group        HyperVLon01     Online

    Cluster Disk 2       7f39802a-5786-40ec-bd1c-af2a62b6db8a HyperVLon02     Online

     

    Cluster Disk 3       4d0b5ec9-4445-4899-bece-714231080057 HyperVLon02     Online

     

    Cluster Name         Cluster Group        HyperVLon01     Failed

     

    When I run cluster res "Cluster IP Address" /priv 

    I get the following error:

     

    System error 5007 has occurred (0x0000138f).

    The cluster resource could not be found.

     

     

    The dns entry is valid, the Active Directory records are intact, this issue is purely assigning an IP.

    Any help gratefully appreciated.

    Thanks

    John

    Monday, November 15, 2010 9:25 AM

Answers

  • Does the 'cluster res' command output show a 'Cluster IP Address' resource? I'm assuming it doesn't based on the other errors...so somehow your cluster IP resource was deleted.

    To fix this, you can manually re-create the resource using cluster.exe commands:

    cluster res "Cluster IP Address" /create /type:"IP Address" /group:"Cluster Group"

    Once the resource is created, you should then be able to set the IP address with the command you previously issued, or go into the cluster GUI to set the IP address in the GUI. You'll then need to set a dependency so the "Cluster Name" resource depends on this "Cluster IP Address" resource.

    Hope this helps.


    Visit my blog about multi-site clustering - http://msmvps.com/blogs/jtoner
    • Marked as answer by John Crawley Tuesday, November 16, 2010 5:27 PM
    • Unmarked as answer by John Crawley Tuesday, November 16, 2010 5:27 PM
    • Marked as answer by Tim Quan Monday, November 22, 2010 2:30 AM
    Tuesday, November 16, 2010 12:42 PM

All replies

  • Does the 'cluster res' command output show a 'Cluster IP Address' resource? I'm assuming it doesn't based on the other errors...so somehow your cluster IP resource was deleted.

    To fix this, you can manually re-create the resource using cluster.exe commands:

    cluster res "Cluster IP Address" /create /type:"IP Address" /group:"Cluster Group"

    Once the resource is created, you should then be able to set the IP address with the command you previously issued, or go into the cluster GUI to set the IP address in the GUI. You'll then need to set a dependency so the "Cluster Name" resource depends on this "Cluster IP Address" resource.

    Hope this helps.


    Visit my blog about multi-site clustering - http://msmvps.com/blogs/jtoner
    • Marked as answer by John Crawley Tuesday, November 16, 2010 5:27 PM
    • Unmarked as answer by John Crawley Tuesday, November 16, 2010 5:27 PM
    • Marked as answer by Tim Quan Monday, November 22, 2010 2:30 AM
    Tuesday, November 16, 2010 12:42 PM
  • Thanks! You saved my lab!

    MCSA 2000/2003 | MCSE 2000/2003

    Monday, February 29, 2016 7:02 PM