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DPM 2012 ILR with Sharepoint 2010 not working - Event ID´s 33330 and 3111 RRS feed

  • General discussion

  • Hello,

    I´m struggling with getting ILR to work with the options "recover to original site" and  "recover without using a recovery farm"

    The setup.

    Win2008 R2 SP1 with DPM2012 with all the latest Updates

    Win2008 R2 SP1 with SP2010 Foundation incl. SQL Express 2008 R2

    The 2 tempfolders for the recovery guide has the correct security settings I Believe.The user that erros out below DOMAIN\sp_service has full right on those folders.

    Checking the DPM server log I find this.

    The recovery jobs for server\sqlexpress\SharePoint_Config that started at den 16 augusti 2012 09:40:45, with the destination of server.domain.local, have completed. Most or all jobs failed to recover the requested data. (ID: 33330)

    DPM was unable to export the item http://projekt/IT/file.xlsx from the content database SERVER\SQLEXPRESS\WSS_Content_Externt. Exception Message = The specified user domain\sp_service could not be found.. (ID: 32017)

    And 3mins later.

    The recovery jobs for serversqlexpress\SharePoint_Config that started at den 16 augusti 2012 09:42:10, with the destination of server.domain.local, have completed. Most or all jobs failed to recover the requested data. (ID: 3111)

    DPM was unable to attach the database to the SQL Instance server\SQLEXPRESS. Directory lookup for the file "S:\Recover\DPM_f7f0ccf7_2e78_4ad1_96f5_721ad36d21b9\db\SQL Server\data\WSS_Content_Externt.mdf" failed with the operating system error 5(failed to retrieve text for this error. Reason: 15105). (ID: 32000)

     

    I can see while running the job that it puts an export  .xml file in the temp file location on the web front end server "server" in this case, as well as a DB copy in the folder I specify for this. The user DOMAIN\sp_service has full right to both these folders, that account also is dbowner for both the WSS_Content_Externt Database and Sharepoint_AdminContent DB on the SP server. I have also set that user as secondary Site Collection Admin on both the http://projekt and http://server:5000 collection . In the temp file location after running the ILR job I find an export.log file with this content.

    [2012-08-16 09:41:05] Start Time: 2012-08-16 09:41:05.
    [2012-08-16 09:41:05] Progress: Initializing Export.
    [2012-08-16 09:41:05] Progress: Starting Export.
    [2012-08-16 09:41:05] Progress: Calculating Objects to Export.
    [2012-08-16 09:41:07] Progress: Serializing Objects to Disk.
    [2012-08-16 09:41:08] FatalError: The specified user DOMAIN\sp_service could not be found.
    [2012-08-16 09:41:08] Debug:    at Microsoft.SharePoint.Deployment.DeploymentStreamingContext..ctor(ObjectManager objectManager, DataFileManager fileManager, ViewFormsList viewForms)
       at Microsoft.SharePoint.Deployment.ExportStreamingContext..ctor(XmlTextWriter xmlWriter, SPExportSettings settings, ExportObjectManager objectManager, ExportDataFileManager exportFileManager, ExportRequirementsManager requirementsManager, ViewFormsList viewForms)
       at Microsoft.SharePoint.Deployment.SPExport.SerializeObjects()
       at Microsoft.SharePoint.Deployment.SPExport.Run()
    [2012-08-16 09:41:08] Progress: Export did not complete.
    [2012-08-16 09:41:08] Finish Time: 2012-08-16 09:41:08.
    [2012-08-16 09:41:08] Duration: 00:00:02
    [2012-08-16 09:41:08] Total Objects: 5
    [2012-08-16 09:41:08] Finished with 0 warnings.
    [2012-08-16 09:41:08] Finished with 1 errors.

    I don´t understand what´s wrong here, why can´t it find the specified user  DOMAIN\sp_service ?

    I beleive/hope that ILR will work once this is sorted out :)

    I should mention that I also have run  configuresharepoint.exe -EnableSharepointProtection and specified that DOMAIN\sp_service as the identity for WSSCmdletsWrapper on the SP server.

    In the DPM temp folder on the SP server it puts and WssCmdletsWrapperCurr.errlog file which contains this.

    returning [sqlLogicalPath SERVER\SQLEXPRESS]
    0988 13E4 08/16 07:40:50.509 31 wsscmdletswrapperfactory.cpp(240)   ACTIVITY Principal name HOST/SERVER.domain.local@domain.local
    0988 0A54 08/16 07:40:50.587 03 sharepointutils.cpp(72)   NORMAL Found WSS 4 installation
    0988 0A54 08/16 07:40:54.510 31 WSSCmdlets.cs(1350)   NORMAL Successfully added UnAttachedContentDatabase [SERVER\SQLEXPRESS\DPM_f7f0ccf7_2e78_4ad1_96f5_721ad36d21b9].
    0988 0A54 08/16 07:40:54.588 31 WSSCmdlets.cs(419)   NORMAL Triggering Export of Source Url = http://projekt/IT/file.xlsx to File = C:\temp\DPM_f7f0ccf7_2e78_4ad1_96f5_721ad36d21b9\cmp\
    0988 0A54 08/16 07:40:55.042 31 WssExportHelper.cs(128)   NORMAL Export Parameters:- SourceUrl = [http://projekt/IT/file.xlsx], ExportFilePath = [C:\temp\DPM_f7f0ccf7_2e78_4ad1_96f5_721ad36d21b9\cmp], ExportFileName = [], RoType = [ListItem], IsAlternateUrl = [False]
    0988 0A54 08/16 07:40:55.042 31 WssExportHelper.cs(134)   NORMAL Export Parameters:- Unattached Database :: [server\sqlexpress\DPM_f7f0ccf7_2e78_4ad1_96f5_721ad36d21b9]
    0988 0A54 08/16 07:40:56.042 31 WssExportHelper.cs(310)   NORMAL Source url : [http://projekt/IT/file.xlsx] , HostHeaderIsSiteName = False
    0988 0A54 08/16 07:40:56.042 31 WSSObjectModelHelper.cs(103)   NORMAL Modified Source Url = http://server:5000/IT/file.xlsx
    0988 0A54 08/16 07:40:56.355 31 WssExportHelper.cs(355)   NORMAL Triggering Export of ListItem = http://server:5000/IT/file.xlsx
    0988 0A54 08/16 07:41:04.139 31 WssExportHelper.cs(500)   NORMAL The specified Folder Url http://server:5000/IT/ is present in the database
    0988 0A54 08/16 07:41:04.295 31 WssExportHelper.cs(553)   NORMAL The specified File Url http://server:5000/IT/file.xlsx is present in the database
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(451)   WARNING Caught Exception while trying to export Url [http://projekt/IT/file.xlsx] to File [C:\temp\DPM_f7f0ccf7_2e78_4ad1_96f5_721ad36d21b9\cmp\].
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1269)   WARNING --------------------------------------------------
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1270)   WARNING Exception Message   =
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1270)   WARNING The specified user DOMAIN\sp_service could not be found.
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1271)   WARNING Exception Stack     =
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1271)   WARNING    at Microsoft.SharePoint.Deployment.DeploymentStreamingContext..ctor(ObjectManager objectManager, DataFileManager fileManager, ViewFormsList viewForms)
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1271)   WARNING    at Microsoft.SharePoint.Deployment.ExportStreamingContext..ctor(XmlTextWriter xmlWriter, SPExportSettings settings, ExportObjectManager objectManager, ExportDataFileManager exportFileManager, ExportRequirementsManager requirementsManager, ViewFormsList viewForms)
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1271)   WARNING    at Microsoft.SharePoint.Deployment.SPExport.SerializeObjects()
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1271)   WARNING    at Microsoft.SharePoint.Deployment.SPExport.Run()
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1271)   WARNING    at WSSCmdlets.CWssExportHelper.ExportUrlDelegate()
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1271)   WARNING    at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2()
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1271)   WARNING    at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1271)   WARNING    at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1271)   WARNING    at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1271)   WARNING    at WSSCmdlets.CWSSCmdlets.ExportUrl(String sourceUrl, String exportPath, String exportFileName, String roType, Boolean isAlternateURLRecovery, Int32& hr, String& exceptionMessage)
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1272)   WARNING Inner Exception     =
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1273)   WARNING Exception String    =
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1273)   WARNING Microsoft.SharePoint.SPException: The specified user DOMAIN\sp_service could not be found.
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1273)   WARNING    at Microsoft.SharePoint.Deployment.DeploymentStreamingContext..ctor(ObjectManager objectManager, DataFileManager fileManager, ViewFormsList viewForms)
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1273)   WARNING    at Microsoft.SharePoint.Deployment.ExportStreamingContext..ctor(XmlTextWriter xmlWriter, SPExportSettings settings, ExportObjectManager objectManager, ExportDataFileManager exportFileManager, ExportRequirementsManager requirementsManager, ViewFormsList viewForms)
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1273)   WARNING    at Microsoft.SharePoint.Deployment.SPExport.SerializeObjects()
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1273)   WARNING    at Microsoft.SharePoint.Deployment.SPExport.Run()
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1273)   WARNING    at WSSCmdlets.CWssExportHelper.ExportUrlDelegate()
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1273)   WARNING    at Microsoft.SharePoint.SPSecurity.<>c__DisplayClass4.<RunWithElevatedPrivileges>b__2()
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1273)   WARNING    at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1273)   WARNING    at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(WaitCallback secureCode, Object param)
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1273)   WARNING    at Microsoft.SharePoint.SPSecurity.RunWithElevatedPrivileges(CodeToRunElevated secureCode)
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1273)   WARNING    at WSSCmdlets.CWSSCmdlets.ExportUrl(String sourceUrl, String exportPath, String exportFileName, String roType, Boolean isAlternateURLRecovery, Int32& hr, String& exceptionMessage)
    0988 0A54 08/16 07:41:08.313 31 WSSCmdlets.cs(1274)   WARNING 

    I find this sort of related to this thread but I´m not sure it is the exact same error..

    http://social.technet.microsoft.com/Forums/en-US/dpmsharepointbackup/thread/3e1b6ff2-72a3-4259-8e04-bc532eefedeb

     PS. As I have altered the correct domain details in my logs above so there might be typoerrors, but I´m sure you get it right anyway.


    Thx /Tony

    Thursday, August 16, 2012 8:59 AM

All replies

  • Hi Tony,

    did you resolve that problem? I've got the same problem and I am not able to resolve it.

    Thx, Martin

    Monday, July 21, 2014 9:42 AM
  • Hi Martin,

    Sorry for the late...very late reply, no I didn´t solved it and now we really need to get this issue sorted out. Since last time I have installed a new DPM 2012 R2 server for the customer, and the exact same error still occurs :(

    So my question in return, have you solved it yet ?

    If so, it would be great if you can reply with the solution.

    If not, MS please advise A.S.A.P


    Thx /Tony

    Tuesday, October 28, 2014 12:22 PM