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Cloud Based Contact Center RRS feed

  • Question

  • Hello Guys, 

    Anyone familiar with the Cloud Based Contact Center Solution available in this website? "centiumsuite"

    http://www.centiumsuite.com/

    I need to know how well it cover the following features:

    -Monitoring agents activities

    -Statistical Reports of the agent's performance.

    Any advice, direction or suggestion will be appreciated.

    Thursday, August 6, 2015 9:15 AM