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Application Virtualization Error - Error code: 4604EE8-24600C0A-0000000A RRS feed

  • Question

  • How do I start to troubleshoot this issue?

    I created this with Version 4.6 x86 on XP SP3 x86 all updates and the Sequencer worked OK.  I tried it as an MSI on Vista x64 bit all updates, and I got error message AFTER the MSI loaded, and when I went to run the standalone App-V

    I am logged on as an administrator

    Application Virtualization Error - Error code: 4604EE8-24600C0A-0000000A

    I downloaded the App-V client 4.6 and restarted the computer.

    • Edited by Matthew Carter Wednesday, June 9, 2010 4:37 PM Added I downloaded the App-V client 4.6 and restarted the computer.
    Wednesday, June 9, 2010 4:11 PM

Answers

  • I agree with Znack: you seemd to mix up the paths a little. You seem to refresh the Publishing information via RTSPS, some of your packages stream via RTSP, some should use use HTTPS. Within the HTTPs URL, first the %SFT_SOFTGRIDSERVER% SYSTEM variable has not been given a value. Additionally, your https string contains a path of NFCVSMDOP.nuvera.com/Agile_2.sft and I asume that's not the right path either..

     

     


    Falko
    • Proposed as answer by znack Thursday, June 24, 2010 4:54 AM
    • Marked as answer by Aaron.ParkerModerator Monday, December 19, 2011 1:44 PM
    Tuesday, June 22, 2010 12:08 PM
    Moderator

All replies

  • Is there any more text in the error message? This KB article may help: http://support.microsoft.com/kb/930614

    It would also be worth checking the App-V client log file for more information: http://technet.microsoft.com/en-us/library/cc817103.aspx & http://support.microsoft.com/?kbid=931803

    Wednesday, June 9, 2010 6:48 PM
    Moderator
  • [06/07/2010 12:19:17:550 SRVC WRN] {tid=10B4}
    --------------------------------------------------------
    Initialized client log (C:\ProgramData\Microsoft\Application Virtualization Client\sftlog.txt)


    [06/07/2010 12:19:17:722 ???? INF] {tid=10B4}
    App-V filter loaded.


    [06/07/2010 12:19:17:784 VSCM INF] {tid=10B4}
    Starting Virtual Service Control Manager.


    [06/07/2010 12:19:22:424 JGSW INF] {tid=10B4}
    The Application Virtualization file system was initialized successfully.


    [06/07/2010 12:19:22:783 INTF WRN] {tid=10B4}
    The Application Virtualization Client Core initialized correctly.
    Installed Product:
    Microsoft Application Virtualization Desktop Client
    Version: 4.6.0.20200
    Install Path: C:\Program Files (x86)\Microsoft Application Virtualization Client
    Global Data Directory: C:\ProgramData\Microsoft\Application Virtualization Client\
    Machine Name:
    NFCVSVISTASW2K9
    Operating System: Windows Vista 64-bit Service Pack 2.0 Build 6002
    OSD Command:


    [06/07/2010 12:19:23:283 SRVC INF] {tid=10B4}
    ---- The Application Virtualization Client Service version 4.6.0.20200 has started ----


    [06/09/2010 07:43:42:841 SRVC INF] {tid=10A4}
    The Application Virtualization Client Service received a shutdown request from the Service Control Manager and will now attempt to shut down.


    [06/09/2010 07:43:45:669 JGSW INF] {tid=13C0}
    The Application Virtualization file system was shut down cleanly.


    [06/09/2010 07:43:45:779 THRD WRN] {tid=13C0}
    The Client detected 0 hanged threads remaining on shutdown that need to be terminated.


    [06/09/2010 07:46:23:982 SRVC WRN] {tid=AA0}
    --------------------------------------------------------
    Initialized client log (C:\ProgramData\Microsoft\Application Virtualization Client\sftlog.txt)


    [06/09/2010 07:46:24:232 ???? INF] {tid=AA0}
    App-V filter loaded.


    [06/09/2010 07:46:24:294 VSCM INF] {tid=AA0}
    Starting Virtual Service Control Manager.


    [06/09/2010 07:46:27:310 JGSW INF] {tid=AA0}
    The Application Virtualization file system was initialized successfully.


    [06/09/2010 07:46:28:826 INTF WRN] {tid=AA0}
    The Application Virtualization Client Core initialized correctly.
    Installed Product:
    Microsoft Application Virtualization Desktop Client
    Version: 4.6.0.20200
    Install Path: C:\Program Files (x86)\Microsoft Application Virtualization Client
    Global Data Directory: C:\ProgramData\Microsoft\Application Virtualization Client\
    Machine Name:
    NFCVSVISTASW2K9
    Operating System: Windows Vista 64-bit Service Pack 2.0 Build 6002
    OSD Command:


    [06/09/2010 07:46:28:841 SRVC INF] {tid=AA0}
    ---- The Application Virtualization Client Service version 4.6.0.20200 has started ----


    [06/09/2010 07:50:54:667 SRVC WRN] {tid=1174}
    Failed unregistering callback tracking connected process termination (error: 997).


    [06/09/2010 08:01:42:711 AMGR WRN] {tid=44C}
    Attempting Transport Connection
    URL: HTTPS://%SFT_SOFTGRIDSERVER%:443/NFCVSMDOP.nuvera.com/Agile_2.sft
    Error: 24600C0A-0000000A


    [06/09/2010 08:01:56:833 AMGR WRN] {tid=44C}
    Attempting Transport Connection
    URL: HTTPS://%SFT_SOFTGRIDSERVER%:443/NFCVSMDOP.nuvera.com/Agile_2.sft
    Error: 24600C0A-0000000A


    [06/09/2010 08:02:11:955 AMGR WRN] {tid=44C}
    Attempting Transport Connection
    URL: HTTPS://%SFT_SOFTGRIDSERVER%:443/NFCVSMDOP.nuvera.com/Agile_2.sft
    Error: 24600C0A-0000000A


    [06/09/2010 08:02:12:017 JGSW ERR] {hap=9:app=Agile Advantage 2006 2006.2.680.0:tid=1350:usr=Administrator}
    The Application Virtualization Client could not connect to stream URL 'HTTPS://%SFT_SOFTGRIDSERVER%:443/NFCVSMDOP.nuvera.com/Agile_2.sft' (rc 24600C0A-0000000A, original rc 24600C0A-0000000A).


    [06/09/2010 08:02:12:017 SWAP ERR] {hap=9:app=Agile Advantage 2006 2006.2.680.0:tid=1350:usr=Administrator}
    The client was unable to connect to an Application Virtualization Server (rc 24600C0A-0000000A)


    [06/09/2010 08:02:13:642 TRAY ERR] {tid=250:usr=Administrator}
    The Application Virtualization Client could not launch Agile Advantage 2006 2006.2.680.0.

    An unexpected error occurred. Report the following error code to your System Administrator.

    Error code: 4604EE8-24600C0A-0000000A

    [06/09/2010 08:11:13:218 AMGR WRN] {tid=44C}
    Attempting Transport Connection
    URL: HTTPS://%SFT_SOFTGRIDSERVER%:443/NFCVSMDOP.nuvera.com/Agile_2.sft
    Error: 24600C0A-0000000A


    [06/09/2010 08:11:27:761 AMGR WRN] {tid=44C}
    Attempting Transport Connection
    URL: HTTPS://%SFT_SOFTGRIDSERVER%:443/NFCVSMDOP.nuvera.com/Agile_2.sft
    Error: 24600C0A-0000000A


    [06/09/2010 08:11:42:883 AMGR WRN] {tid=44C}
    Attempting Transport Connection
    URL: HTTPS://%SFT_SOFTGRIDSERVER%:443/NFCVSMDOP.nuvera.com/Agile_2.sft
    Error: 24600C0A-0000000A


    [06/09/2010 08:11:42:930 JGSW ERR] {hap=1:app=Agile Advantage 2006 2006.2.680.0:tid=278:usr=Administrator}
    The Application Virtualization Client could not connect to stream URL 'HTTPS://%SFT_SOFTGRIDSERVER%:443/NFCVSMDOP.nuvera.com/Agile_2.sft' (rc 24600C0A-0000000A, original rc 24600C0A-0000000A).


    [06/09/2010 08:11:42:946 AMGR WRN] {tid=1308}
    Attempting Transport Connection
    URL: HTTPS://%SFT_SOFTGRIDSERVER%:443/NFCVSMDOP.nuvera.com/Agile_2.sft
    Error: 24600C0A-0000000A


    [06/09/2010 08:11:42:977 SWAP ERR] {hap=1:app=Agile Advantage 2006 2006.2.680.0:tid=278:usr=Administrator}
    The client was unable to connect to an Application Virtualization Server (rc 24600C0A-0000000A)


    [06/09/2010 08:11:43:008 SWAP ERR] {hap=1:app=Agile Advantage 2006 2006.2.680.0:tid=278:usr=Administrator}
    Could not load app


    [06/09/2010 08:11:43:086 TRAY ERR] {tid=9C0:usr=Administrator}
    The Application Virtualization Client could not load Agile Advantage 2006 2006.2.680.0.

    An unexpected error occurred. Report the following error code to your System Administrator.

    Error code: 4604EE8-24600C0A-0000000A

    [06/09/2010 08:11:57:068 AMGR WRN] {tid=1308}
    Attempting Transport Connection
    URL: HTTPS://%SFT_SOFTGRIDSERVER%:443/NFCVSMDOP.nuvera.com/Agile_2.sft
    Error: 24600C0A-0000000A


    [06/09/2010 08:11:59:552 AMGR WRN] {tid=1308}
    Attempting Transport Connection
    URL: HTTPS://%SFT_SOFTGRIDSERVER%:443/NFCVSMDOP.nuvera.com/Agile_2.sft
    Error: 24600C0A-0000000A


    [06/09/2010 08:11:59:567 JGSW ERR] {hap=A:app=Agile eXpress 2006 Professional 1.0:tid=A20:usr=Administrator}
    The Application Virtualization Client could not connect to stream URL 'HTTPS://%SFT_SOFTGRIDSERVER%:443/NFCVSMDOP.nuvera.com/Agile_2.sft' (rc 14C01B0A-000001C0, original rc 14C01B0A-000001C0).


    [06/09/2010 08:11:59:567 SWAP ERR] {hap=A:app=Agile eXpress 2006 Professional 1.0:tid=A20:usr=Administrator}
    The client was unable to connect to an Application Virtualization Server (rc 14C01B0A-000001C0)


    [06/09/2010 08:13:59:495 SWAP ERR] {hap=A:app=Agile eXpress 2006 Professional 1.0:tid=EE8:usr=Administrator}
    Unable to shut app down (launch thread still going)


    [06/09/2010 08:26:06:310 SRVC WRN] {tid=254}
    Failed unregistering callback tracking connected process termination (error: 997).


    [06/09/2010 08:26:21:494 SRVC INF] {tid=9B4}
    The Application Virtualization Client Service received a shutdown request from the Service Control Manager and will now attempt to shut down.


    [06/09/2010 08:26:23:025 JGSW INF] {tid=10D8}
    The Application Virtualization file system was shut down cleanly.


    [06/09/2010 08:26:23:197 THRD WRN] {tid=10D8}
    The Client detected 0 hanged threads remaining on shutdown that need to be terminated.


    [06/09/2010 08:31:24:605 SRVC WRN] {tid=A50}
    --------------------------------------------------------
    Initialized client log (C:\ProgramData\Microsoft\Application Virtualization Client\sftlog.txt)


    [06/09/2010 08:31:24:871 ???? INF] {tid=A50}
    App-V filter loaded.


    [06/09/2010 08:31:24:933 VSCM INF] {tid=A50}
    Starting Virtual Service Control Manager.


    [06/09/2010 08:31:28:168 JGSW INF] {tid=A50}
    The Application Virtualization file system was initialized successfully.


    [06/09/2010 08:31:30:089 INTF WRN] {tid=A50}
    The Application Virtualization Client Core initialized correctly.
    Installed Product:
    Microsoft Application Virtualization Desktop Client
    Version: 4.6.0.20200
    Install Path: C:\Program Files (x86)\Microsoft Application Virtualization Client
    Global Data Directory: C:\ProgramData\Microsoft\Application Virtualization Client\
    Machine Name:
    NFCVSVISTASW2K9
    Operating System: Windows Vista 64-bit Service Pack 2.0 Build 6002
    OSD Command:


    [06/09/2010 08:31:30:152 SRVC INF] {tid=A50}
    ---- The Application Virtualization Client Service version 4.6.0.20200 has started ----


    [06/09/2010 14:41:20:741 INTF WRN] {tid=EAC:usr=Administrator}
    The data directory for this user is already in use by another user with SID
    S-1-5-18. All users must have unique data directories. The UserDataDirectory
    setting in the registry may be configured incorrectly.


    [06/09/2010 15:24:52:971 SRVC WRN] {tid=C70}
    Failed unregistering callback tracking connected process termination (error: 997).


    [06/11/2010 09:15:23:061 MIME ERR] {tid=338:usr=Administrator}
    Failure on Desktop Configuration Server request to URL {rtsps://NFCVSMDOP.nuvera.com:322/} with header {Host: NFCVSMDOP.nuvera.com
    Content-Type: text/xml
    AppV-Op: Refresh
    } (rc 19D07F2A-0000274D).


    [06/11/2010 09:15:45:916 SWAP WRN] {tid=328:usr=Administrator}
    Could not load OSD file C:\Program Files (x86)\Microsoft System Center App Virt Streaming Server\content\AppV\Agile Software Content Manager 2006.2.680.0.osd


    [06/11/2010 09:15:45:947 AMGR INF] {tid=328:usr=Administrator}
    The app manager could not create an application from 'C:\Program Files (x86)\Microsoft System Center App Virt Streaming Server\content\AppV\Agile Software Content Manager 2006.2.680.0.osd' (rc 0C405564-00000003).


    [06/11/2010 09:15:48:821 MIME INF] {tid=328:usr=Administrator}
    Updated MIME information from NFCVSMDOP.nuvera.com:554/


    [06/11/2010 10:22:56:854 JGSW ERR] {hap=4:app=WinRAR 3.50.0.0:tid=C08:usr=Administrator}
    The Application Virtualization Client could not connect to stream URL 'RTSP://NFCVSMDOP:554/WinRar/WinRar.sft' (rc 1690140A-20000194, original rc 1690140A-20000194).


    [06/11/2010 10:22:56:870 SWAP ERR] {hap=4:app=WinRAR 3.50.0.0:tid=C08:usr=Administrator}
    The client was unable to connect to an Application Virtualization Server (rc 1690140A-20000194)


    [06/11/2010 10:22:58:604 TRAY ERR] {tid=328:usr=Administrator}
    The Application Virtualization Client could not launch WinRAR 3.50.0.0.

    The package requested could not be found in the system data store or the files associated with this package could not be found on the server. Report the following error code to your System Administrator.

    Error code: 4604EE8-1690140A-20000194

     

    Monday, June 14, 2010 7:42 PM
  • Hello,

    If using the server (app-v management server) the environment variable needs to be set properly. It is not, since its not resolved within the logs in some places.

    You should specify a UNC-path for retrieving content - as you are currently pointing to a path on the server - and only accessible from the server if logged on locally.

    See Aarons article for more assistance, but if you need more help I would try to sort out the environment and reverify your steps from the start.

    /Znack

    Sunday, June 20, 2010 7:04 AM
  • I agree with Znack: you seemd to mix up the paths a little. You seem to refresh the Publishing information via RTSPS, some of your packages stream via RTSP, some should use use HTTPS. Within the HTTPs URL, first the %SFT_SOFTGRIDSERVER% SYSTEM variable has not been given a value. Additionally, your https string contains a path of NFCVSMDOP.nuvera.com/Agile_2.sft and I asume that's not the right path either..

     

     


    Falko
    • Proposed as answer by znack Thursday, June 24, 2010 4:54 AM
    • Marked as answer by Aaron.ParkerModerator Monday, December 19, 2011 1:44 PM
    Tuesday, June 22, 2010 12:08 PM
    Moderator