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all icons turn to mozilla firefox RRS feed

  • Question

  •  I am recovering a document from Microsoft Word...i don't know what i did but when i refresh it all the icons turn to Mozilla Firefox.......still it is working but i want all the icon back...
    • Edited by ivy20 Friday, July 25, 2014 4:29 AM
    Friday, July 25, 2014 4:28 AM

Answers

  • Try steps below:

    Open control Panel, click on "Default Program"

    Then click on "Associate a file ..."

    Browse to ".doc", ".docx" then click on "Change Program" and select Microsoft Word. 

    Good luck!


    Every second counts..make use of it. Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
    IT Stuff Quick Bytes

    • Proposed as answer by Top112 Tuesday, July 29, 2014 8:36 PM
    • Marked as answer by Karen Hu Friday, August 8, 2014 2:54 AM
    Friday, July 25, 2014 8:08 AM
  • Hi,

    In addition to what cguan suggested,  if we have any backup available, please take a restore.

    please also take a try to rebuild Widnows icon cache, we could follow the below article for the steps:

    How to rebuild icon cache

    1. Click the Start button, and click Computer .

    2. On the Tool bar, click Organize and choose Folder and Search Options .

    3. Click the View tab, and check to select the Show hidden files and folders option , and click OK .

    4. Then, enter the following directory: %USERPROFILE%\AppData\Local

    5. Find the IconCache.db file, and rename it as IconCache.db.old.

    6. Close the window, and restart the computer.

    Hope this may help

    Best regards


    Michael Shao
    TechNet Community Support

    • Marked as answer by Karen Hu Friday, August 8, 2014 2:54 AM
    Monday, July 28, 2014 2:37 AM

All replies

  • Try steps below:

    Open control Panel, click on "Default Program"

    Then click on "Associate a file ..."

    Browse to ".doc", ".docx" then click on "Change Program" and select Microsoft Word. 

    Good luck!


    Every second counts..make use of it. Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights.
    IT Stuff Quick Bytes

    • Proposed as answer by Top112 Tuesday, July 29, 2014 8:36 PM
    • Marked as answer by Karen Hu Friday, August 8, 2014 2:54 AM
    Friday, July 25, 2014 8:08 AM
  • Hi,

    In addition to what cguan suggested,  if we have any backup available, please take a restore.

    please also take a try to rebuild Widnows icon cache, we could follow the below article for the steps:

    How to rebuild icon cache

    1. Click the Start button, and click Computer .

    2. On the Tool bar, click Organize and choose Folder and Search Options .

    3. Click the View tab, and check to select the Show hidden files and folders option , and click OK .

    4. Then, enter the following directory: %USERPROFILE%\AppData\Local

    5. Find the IconCache.db file, and rename it as IconCache.db.old.

    6. Close the window, and restart the computer.

    Hope this may help

    Best regards


    Michael Shao
    TechNet Community Support

    • Marked as answer by Karen Hu Friday, August 8, 2014 2:54 AM
    Monday, July 28, 2014 2:37 AM