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Azure Myapps website not loading RRS feed

  • Question

  • our users use myapps.microsoft.com to view Azure application. When using IE, the website is blank for apps. It works fine in private mode/firefox/chrome and also work fine when the user log into a new PC.

    We have reset IE, disabled addon. Nothing seem to work. Any help will be appreciated. It works fine on other PC for the user.

    Wednesday, December 20, 2017 2:36 PM

All replies

  • Hi,

    <quote>

    It works fine in private mode

    </quote>

    private mode does not load any COM addons (toolbar and BHO addons). On the user account, in IE normal mode go Tools>Manage Addons>Show Currently loaded Addons, will list the addons that are currently loaded and running in the tab processes. Compare the user account listing with that of a user account listing that does work to identify which addon they have installed...

    possibly... they may have an old version of MS Office or Adobe PDF Reader installed.

    Once you have identified the offending Addon, post back with its details. Click on the listing in the Addons manage to show and then copy its details.

    Regards.


    Rob^_^

    Wednesday, December 20, 2017 8:49 PM
  • I remove all COM addons and still got the same error. I however see this using process monitor log.

    Ran the following commands with no luck

    Also seeing where a user click on app, it wont load first time, close the tab, and open again, then it work

    Wednesday, September 5, 2018 4:10 PM