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SFB Server 2015 mobility clinet cannot login RRS feed

  • Question

  • Hi, we have this skype for business 2015 enviroment:

    Front end server 

    edge server

    reverse proxy server

    form outside windows client can login easy, from inside all works fine (meet, scheduler, oos integration)

    external dns entry works fine (lyncdiscover.domain.com show the xml file, meet.domain.com is reacheble)

    ios and android client caoont login .... this is the file log .... 



    2019-05-21 14:15:39.136 000000016b91f000 INFO UTILITIES CHttpStreamPool.cpp:399 Allocating stream 0x82067840 for url - https://uilt01sw12i034.domain.com/Autodiscover/AutodiscoverService.svc/root/user with persistent id as 16
    2019-05-21 14:15:39.137 000000016b91f000 VERBOSE TRANSPORT CHttpProxyHelper.cpp:434 CHttpProxyHelper::discoverProxy : No proxy found for url https://uilt01sw12i034.domain.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.com. Sending over direct connection.
    2019-05-21 14:15:39.170 000000016b91f000 WARNING TRANSPORT CHttpConnection.cpp:1043 Request Type = 0x%u0x10a14ec00, Error domain = NSOSStatusErrorDomain, code = -9807, detailedCode = errSSLXCertChainInvalid,ErrorDescription = Impossibile completare l'operazione. (OSStatus errore -9807).,ErrorFailureReason =  
    2019-05-21 14:15:39.171 000000016b91f000 INFO UTILITIES CHttpStreamPool.cpp:467 Releasing stream 0x82067840.
    2019-05-21 14:15:39.171 000000016b91f000 INFO UTILITIES CHttpStreamPool.cpp:599 Releasing stream 0x82067840.
    2019-05-21 14:15:39.171 000000016b91f000 INFO TRANSPORT CHttpRequestProcessor.cpp:155 Received response for request Id: 0x10a3939a0 and request() with status = E_ConnectionError (E2-2-1)
    2019-05-21 14:15:39.171 000000016b91f000 INFO TRANSPORT CHttpRequestProcessor.cpp:176 Request () resulted in E_ConnectionError (E2-2-1). The retry counter is: 1
    2019-05-21 14:15:39.171 000000016b91f000 INFO TRANSPORT CHttpRequestProcessor.cpp:240 Sending event to main thread for request(0x0x10a3939a0)
    2019-05-21 14:15:39.176 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 2 out-of-sync components took 0.004533s
    2019-05-21 14:15:39.178 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.001722s
    2019-05-21 14:15:39.180 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.001333s
    2019-05-21 14:15:39.181 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.001430s
    2019-05-21 14:15:39.183 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.001233s
    2019-05-21 14:15:39.183 0000000105e86f80 INFO TRANSPORT CMetaDataManager.cpp:587 Received response for meta data request of type 60 with status 570556417
    2019-05-21 14:15:39.183 0000000105e86f80 ERROR TRANSPORT CMetaDataManager.cpp:603 Unable to get a response to an unauthenticated get to url https://uilt01sw12i034.domain.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.com
    2019-05-21 14:15:39.183 0000000105e86f80 INFO TRANSPORT CAuthenticationResolver.cpp:236 MetaData retrieval for url https://uilt01sw12i034.domain.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.com completed with status E_ConnectionError (E2-2-1)
    2019-05-21 14:15:39.184 0000000105e86f80 INFO TRANSPORT CAuthenticationResolver.cpp:265 Deleting 1 pended Meta data requests for url https://uilt01sw12i034.domain.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.com
    2019-05-21 14:15:39.184 0000000105e86f80 ERROR TRANSPORT CAuthenticationResolver.cpp:368 Unable to get the meta data for server url https://uilt01sw12i034.domain.com/Autodiscover/AutodiscoverService.svc/root/user?originalDomain=domain.com
    2019-05-21 14:15:39.184 0000000105e86f80 INFO TRANSPORT CAuthenticationResolver.cpp:890 Failed to execute the request with error E_ConnectionError (E2-2-1)
    2019-05-21 14:15:39.184 0000000105e86f80 INFO TRANSPORT CRequestManager.cpp:300 Failing secure request UcwaAutoDiscoveryRequest with status E_ConnectionError (E2-2-1)
    2019-05-21 14:15:39.184 0000000105e86f80 INFO APPLICATION CTransportRequestRetrialQueue.cpp:614 Response received for req. GET-AuthenticatedUserGetRequest (0x0x10a377b20): E_ConnectionError (E2-2-1) (RemoteNetworkTemporaryError)
    2019-05-21 14:15:39.184 0000000105e86f80 INFO APPLICATION CTransportRequestRetrialQueue.cpp:708 Response received for req. GET-AuthenticatedUserGetRequest (0x0x10a377b20); Done with req.
    2019-05-21 14:15:39.185 0000000105e86f80 INFO APPLICATION CTransportRequestRetrialQueue.cpp:838 Req. completed, Stopping timer.
    2019-05-21 14:15:39.185 0000000105e86f80 INFO APPLICATION CUcwaAutoDiscoveryService.cpp:1466 Received autodiscovery response with status E_ConnectionError (E2-2-1)
    2019-05-21 14:15:39.185 0000000105e86f80 INFO APPLICATION CClientTelemetryProvider.cpp:413 Sending telemetry to ARIA for type(failed_request) signatureName() errorCode(S_OK (S0-0-0)) description() [viz]
    2019-05-21 14:15:39.185 0000000105e86f80 INFO APPLICATION CClientTelemetryProvider.cpp:610 Sending telemetry event<failed_request> with parameters: (AutodiscoveryState:ADUserGetRequestSent IsAnonFallback:false IsAnonymousSession:false ServerDeploymentInfo:Unknown SignInCorrelationId:3E6A390A-4BAA-4066-BD85-F5E6D1CEA30C UcwaSessionState:IsAutoDiscovering )  [viz]
    2019-05-21 14:15:39.185 0000000105e86f80 INFO APPLICATION CClientTelemetryProvider.cpp:413 Sending telemetry to ARIA for type(SignInAutoDiscoveryTransition) signatureName() errorCode(E_ConnectionError (E2-2-1)) description() [viz]
    2019-05-21 14:15:39.186 0000000105e86f80 INFO APPLICATION CClientTelemetryProvider.cpp:610 Sending telemetry event<SignInAutoDiscoveryTransition> with parameters: (AutodiscoveryState:ADUserGetRequestSent HasAppEverSignedIn:No HasUserEverSignedIn:No InitiationPoint:SignInButton IsAnonFallback:false IsAnonymousSession:false ServerDeploymentInfo:Unknown SignInCorrelationId:3E6A390A-4BAA-4066-BD85-F5E6D1CEA30C SipUriSetBy:DiscoverUcwaUrlsForUser Substep:AuthUserGet_Failure UcwaSessionState:IsAutoDiscovering UseInternalUcwaUrl:true UserEnteredUsername:false )  [viz]
    2019-05-21 14:15:39.187 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.001182s
    2019-05-21 14:15:39.187 0000000105e86f80 INFO APPLICATION CUcwaAutoDiscoveryService.cpp:1407 Raising Autodiscovery event with status (E_ConnectionError (E2-2-1)) for eventType (0) AD in progress (0), NL in progress (0)
    2019-05-21 14:15:39.188 0000000105e86f80 INFO APPLICATION CClientTelemetryProvider.cpp:413 Sending telemetry to ARIA for type(SignInAutoDiscoveryEnd) signatureName() errorCode(E_ConnectionError (E2-2-1)) description() [viz]
    2019-05-21 14:15:39.188 0000000105e86f80 INFO APPLICATION CClientTelemetryProvider.cpp:610 Sending telemetry event<SignInAutoDiscoveryEnd> with parameters: (AutodiscoveryState:ADUserGetRequestSent HasAppEverSignedIn:No HasUserEverSignedIn:No InitiationPoint:SignInButton IsAnonFallback:false IsAnonymousSession:false ServerDeploymentInfo:Unknown SignInCorrelationId:3E6A390A-4BAA-4066-BD85-F5E6D1CEA30C SipUriSetBy:DiscoverUcwaUrlsForUser UcwaSessionState:IsAutoDiscovering UseInternalUcwaUrl:true UserEnteredUsername:false )  [viz]
    2019-05-21 14:15:39.190 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.001181s
    2019-05-21 14:15:39.190 0000000105e86f80 INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp:405 Received event for type 0 with status E_ConnectionError (E2-2-1)
    2019-05-21 14:15:39.190 0000000105e86f80 INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp:527 Autodiscovery scheduled retrial timer. Timer 0.000000 seconds
    2019-05-21 14:15:39.190 0000000105e86f80 INFO APPLICATION CAlertReporter.cpp:64 Alert received! Category 1, Type 201, level 0, error E_ConnectionError (E2-2-1), context '', hasAction=false
    2019-05-21 14:15:39.190 0000000105e86f80 INFO APPLICATION CTransportRequestRetrialQueue.cpp:731 Response received for req. GET-AuthenticatedUserGetRequest (0x0x10a377b20); Stopping resend timer.
    2019-05-21 14:15:39.190 0000000105e86f80 INFO UI SFBUIAlertMapper.mm:35 Mapping error code = 0x22020001, context = , type = 201
    2019-05-21 14:15:39.191 0000000105e86f80 INFO UI SFBUIAlertMapper.mm:2003 Mapped error message is 'Impossibile stabilire la connessione al server. Verifica la connessione di rete e le opzioni avanzate e riprova. 
    2019-05-21 14:15:39.191 0000000105e86f80 INFO UI SFBTelemetryTracingProvider.mm:20 Telemetry Service Tier:IPATelemetryPrivacyTier2, event:AlertRaised, Attributes:{
        AlertType = AutoDiscoveryAlert;
        ErrorCode = "E_ConnectionError (E2-2-1)";
        StringMapped = Yes;
        Suppressed = No;
    }
    2019-05-21 14:15:39.236 0000000105e86f80 INFO UI AuthorizationManager.swift:352 Attempting to sign-out
    2019-05-21 14:15:39.236 0000000105e86f80 INFO APPLICATION CApplication.cpp:2484 Releasing guest session manager on signOutInternal.
    2019-05-21 14:15:39.236 0000000105e86f80 INFO APPLICATION CGuestSessionsManager.cpp:90 Guest session manager released
    2019-05-21 14:15:39.236 0000000105e86f80 INFO APPLICATION CGuestSessionsManager.cpp:90 Guest session manager released
    2019-05-21 14:15:39.236 0000000105e86f80 INFO APPLICATION CAlertReporter.cpp:133 Clearing all(1) alerts
    2019-05-21 14:15:39.236 0000000105e86f80 INFO APPLICATION CUcmpConversationsManager.cpp:8401 deleteNonArchivableConvs called
    2019-05-21 14:15:39.236 0000000105e86f80 INFO APPLICATION CUcwaAppSession.cpp:451 signOut() called in state(IsAutoDiscovering)
    2019-05-21 14:15:39.237 0000000105e86f80 INFO APPLICATION CClientTelemetryProvider.cpp:413 Sending telemetry to ARIA for type(SignOut) signatureName() errorCode(S_OK (S0-0-0)) description() [viz]
    2019-05-21 14:15:39.237 0000000105e86f80 INFO APPLICATION CClientTelemetryProvider.cpp:610 Sending telemetry event<SignOut> with parameters: (AutodiscoveryState:ADUserGetRequestSent HasAppEverSignedIn:No HasUserEverSignedIn:No InitiationPoint:SignInButton IsAnonFallback:false IsAnonymousSession:false ServerDeploymentInfo:Unknown SignInCorrelationId:3E6A390A-4BAA-4066-BD85-F5E6D1CEA30C SipUriSetBy:DiscoverUcwaUrlsForUser UcwaSessionState:IsAutoDiscovering UseInternalUcwaUrl:true UserEnteredUsername:false )  [viz]
    2019-05-21 14:15:39.238 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 2 out-of-sync components took 0.001149s
    2019-05-21 14:15:39.238 0000000105e86f80 INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp:554 Timer cancelled. OnResume = 0
    2019-05-21 14:15:39.238 0000000105e86f80 INFO APPLICATION CUcwaAppSession.cpp:1597 completeSignIn() called with W_Cancelled (W0-0-6)
    2019-05-21 14:15:39.238 0000000105e86f80 INFO APPLICATION CUcwaAppSession.cpp:1634 Clearing all UCWA-related data
    2019-05-21 14:15:39.240 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 2 out-of-sync components took 0.001212s
    2019-05-21 14:15:39.240 0000000105e86f80 INFO APPLICATION CUcwaAppSession.cpp:1174 setActualState() IsAutoDiscovering -> IsStopped [viz]
    2019-05-21 14:15:39.241 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.001090s
    2019-05-21 14:15:39.242 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.001062s
    2019-05-21 14:15:39.242 0000000105e86f80 INFO APPLICATION CApplication.cpp:4307 Aggregated state changed from IsSigningIn to IsSignedOut [viz]
    2019-05-21 14:15:39.242 000000016bac3000 INFO UTILITIES CHttpStreamPool.cpp:599 Releasing stream 0x820690e0.
    2019-05-21 14:15:39.243 000000016bac3000 INFO UTILITIES CHttpStreamPool.cpp:599 Releasing stream 0x82068ab0.
    2019-05-21 14:15:39.243 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.000941s
    2019-05-21 14:15:39.244 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 2 out-of-sync components took 0.000640s
    2019-05-21 14:15:39.244 0000000105e86f80 INFO APPLICATION CCertificateProvisioningService.cpp:548 Clearing certificate from transport: 62d4cda0-28f6-4669-bcbe-8b6981f75720
    2019-05-21 14:15:39.244 0000000105e86f80 INFO UTILITIES CiOsAppStateQuery.hxx:256 Clearing keep-alive timer callback
    2019-05-21 14:15:39.244 0000000105e86f80 INFO APPLICATION CClientTelemetryProvider.cpp:413 Sending telemetry to ARIA for type(SignInEnd) signatureName() errorCode(W_Cancelled (W0-0-6)) description() [viz]
    2019-05-21 14:15:39.244 0000000105e86f80 INFO APPLICATION CClientTelemetryProvider.cpp:610 Sending telemetry event<SignInEnd> with parameters: (AutodiscoveryState:ADUserGetRequestSent HasAppEverSignedIn:No HasUserEverSignedIn:No InitiationPoint:SignInButton IsAnonFallback:false IsAnonymousSession:false ServerDeploymentInfo:Unknown SignInCorrelationId:3E6A390A-4BAA-4066-BD85-F5E6D1CEA30C SipUriSetBy:DiscoverUcwaUrlsForUser UcwaSessionState:IsStopped UseInternalUcwaUrl:true UserEnteredUsername:false )  [viz]
    2019-05-21 14:15:39.245 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.000630s
    2019-05-21 14:15:39.246 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.000793s
    2019-05-21 14:15:39.246 0000000105e86f80 INFO APPLICATION CUcwaAppSession.cpp:1153 Canceling all requests and closing event channel
    2019-05-21 14:15:39.247 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.000778s
    2019-05-21 14:15:39.248 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.000761s
    2019-05-21 14:15:39.249 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 1 out-of-sync components took 0.000756s
    2019-05-21 14:15:39.249 0000000105e86f80 INFO APPLICATION CCertificateProvisioningService.cpp:548 Clearing certificate from transport: 62d4cda0-28f6-4669-bcbe-8b6981f75720
    2019-05-21 14:15:39.249 0000000105e86f80 INFO APPLICATION CUcwaAutoDiscoveryServiceRetrialWrapper.cpp:554 Timer cancelled. OnResume = 0
    2019-05-21 14:15:39.249 0000000105e86f80 INFO APPLICATION CCertificateProvisioningService.cpp:548 Clearing certificate from transport: 62d4cda0-28f6-4669-bcbe-8b6981f75720
    2019-05-21 14:15:39.249 0000000105e86f80 INFO APPLICATION CApplication.cpp:1046 CApplication::serialize() called
    2019-05-21 14:15:39.257 0000000105e86f80 INFO APPLICATION CBasePersistableEntity.cpp:187 Storing 3 out-of-sync Object Models took 0.007796s
    2019-05-21 14:15:39.257 0000000105e86f80 INFO APPLICATION CPresenceSubscription.cpp:795 Removed 0 success records, current size is 0
    2019-05-21 14:15:39.257 000000016b05f000 INFO UI SFBAdalAdapter.m:71 ADAL: TID = 1373313 ADAL 2.7.5 iOS 12.3 [2019-05-21 14:15:39] Removing all items for client. Additional Info: (null). Error Code: 0.
    2019-05-21 14:15:39.257 000000016b05f000 INFO UI SFBAdalAdapter.m:71 ADAL: TID = 1373313 ADAL 2.7.5 iOS 12.3 [2019-05-21 14:15:39] (Legacy accessor) Clearing cache with account and client id d3590ed6-52b3-4102-aeff-aad2292ab01c. Additional Info: (null). Error Code: 0.
    2019-05-21 14:15:39.258 000000016b05f000 INFO UI SFBAdalAdapter.m:71 ADAL: TID = 1373313 ADAL 2.7.5 iOS 12.3 [2019-05-21 14:15:39] Get keychain items, key info (account: (nil) service: (null) generic: (not-nil) type: (null)). Additional Info: (null). Error Code: 0.
    2019-05-21 14:15:39.258 000000016b05f000 INFO UI SFBAdalAdapter.m:71 ADAL: TID = 1373313 ADAL 2.7.5 iOS 12.3 [2019-05-21 14:15:39] Trying to find keychain items.... Additional Info: (null). Error Code: 0.
    2019-05-21 14:15:39.261 0000000105e86f80 INFO UI SignInViewModel.swift:290 Clear token cache succeeded after user initiated sign out: true
    2019-05-21 14:15:39.261 000000016b05f000 INFO UI SFBAdalAdapter.m:71 ADAL: TID = 1373313 ADAL 2.7.5 iOS 12.3 [2019-05-21 14:15:39] Keychain find status: -25300. Additional Info: (null). Error Code: 0.
    2019-05-21 14:15:39.261 0000000105e86f80 INFO UI SFBUIAlertMapper.mm:35 Mapping error code = 0x22020001, context = , type = 201
    2019-05-21 14:15:39.261 0000000105e86f80 INFO UI SFBUIAlertMapper.mm:2003 Mapped error message is 'Impossibile stabilire la connessione al server. Verifica la connessione di rete e le opzioni avanzate e riprova. 
    2019-05-21 14:15:39.261 000000016b05f000 INFO UI SFBAdalAdapter.m:71 ADAL: TID = 1373313 ADAL 2.7.5 iOS 12.3 [2019-05-21 14:15:39] Found 0 items.. Additional Info: (null). Error Code: 0.
    2019-05-21 14:15:39.261 0000000105e86f80 INFO UI SFBTelemetryTracingProvider.mm:20 Telemetry Service Tier:IPATelemetryPrivacyTier2, event:AlertRaised, Attributes:{
        AlertType = AutoDiscoveryAlert;
        ErrorCode = "E_ConnectionError (E2-2-1)";
        StringMapped = Yes;
        Suppressed = Yes;
    }
    2019-05-21 14:15:39.261 0000000105e86f80 WARNING UI AuthorizationManager.swift:212 Ignoring error 'Connection Error' from alert domain 'Sign In'
    2019-05-21 14:15:39.262 0000000105e86f80 INFO UI SFBTelemetryTracingProvider.mm:20 Telemetry Service Tier:IPATelemetryPrivacyTier2, event:ApplicationDesiredStateChanged, Attributes:{
        DesiredState = "Be Signed Out";
    }
    2019-05-21 14:15:39.262 0000000105e86f80 INFO UI SFBUIManager.m:147 updateRootViewControllerWithDesiredState: 0 andActualState:0
    2019-05-21 14:15:39.262 0000000105e86f80 INFO UI SFBUIManager.m:323 IpaApplication:isAnonymousFallbackMeetingInProgress = 0
    2019-05-21 14:15:39.262 0000000105e86f80 INFO UI SFBUIManager.m:324 IpaApplication:isAnonymousSession = 0
    2019-05-21 14:15:39.262 0000000105e86f80 INFO UI SFBUIManager.m:154 currentRootViewControllerType: 2, desiredRootViewControllerType:1
    2019-05-21 14:15:39.266 0000000105e86f80 INFO UI SFBAdalAdapter.m:196 getSSOAccountInfo - unique accounts: {
    }
    2019-05-21 14:15:39.267 0000000105e86f80 INFO UI SignInViewController.swift:110 Number of tableView rows, 5
    2019-05-21 14:15:39.268 0000000105e86f80 INFO UI SignInViewController.swift:110 Number of tableView rows, 5
    2019-05-21 14:15:39.269 0000000105e86f80 INFO APPLICATION CUcmpMeetingsManager.cpp:1420 queryCapability fails. Actual State 0
    2019-05-21 14:15:39.269 0000000105e86f80 INFO APPLICATION CUcmpMeetingsManager.cpp:1420 queryCapability fails. Actual State 0
    2019-05-21 14:15:39.269 0000000105e86f80 INFO APPLICATION CUcmpMeetingsManager.cpp:1420 queryCapability fails. Actual State 0
    2019-05-21 14:15:39.269 0000000105e86f80 INFO APPLICATION CUcmpMeetingsManager.cpp:1420 queryCapability fails. Actual State 0
    2019-05-21 14:15:39.269 0000000105e86f80 INFO APPLICATION CUcmpMeetingsManager.cpp:1420 queryCapability fails. Actual State 0
    2019-05-21 14:15:39.269 0000000105e86f80 INFO APPLICATION CUcmpMeetingsManager.cpp:1420 queryCapability fails. Actual State 0
    2019-05-21 14:15:39.270 0000000105e86f80 INFO APPLICATION CUcmpMeetingsManager.cpp:1420 queryCapability fails. Actual State 0
    2019-05-21 14:15:39.270 0000000105e86f80 INFO APPLICATION CUcmpMeetingsManager.cpp:1420 queryCapability fails. Actual State 0
    2019-05-21 14:15:39.270 0000000105e86f80 INFO APPLICATION CUcmpMeetingsManager.cpp:1420 queryCapability fails. Actual State 0
    2019-05-21 14:15:39.270 0000000105e86f80 INFO APPLICATION CUcmpMeetingsManager.cpp:1420 queryCapability fails. Actual State 0
    2019-05-21 14:15:39.270 0000000105e86f80 INFO APPLICATION CUcmpMeetingsManager.cpp:1420 queryCapability fails. Actual State 0
    2019-05-21 14:15:39.270 0000000105e86f80 INFO APPLICATION CUcmpMeetingsManager.cpp:1420 queryCapability fails. Actual State 0
    2019-05-21 14:15:39.270 0000000105e86f80 INFO UI SFBInTuneManager.m:311 Disabling intune UI policy
    2019-05-21 14:15:39.270 0000000105e86f80 INFO UI SFBTelemetryTracingProvider.mm:30 Telemetry Service update custom dimension:SignInState with value:Signed Out
    2019-05-21 14:15:39.270 0000000105e86f80 INFO UI SFBTelemetryTracingProvider.mm:20 Telemetry Service Tier:IPATelemetryPrivacyTier2, event:ApplicationActualStateChanged, Attributes:{
        LastState = IsSigningIn;
        NewState = IsSignedOut;
        SignInCorrelationId = "3E6A390A-4BAA-4066-BD85-F5E6D1CEA30C";
    }
    2019-05-21 14:15:39.270 0000000105e86f80 INFO UI SFBTelemetryTracingProvider.mm:20 Telemetry Service Tier:IPATelemetryPrivacyTier1, event:SignInFinished, Attributes:{
        Canceled = 0;
        DurationMs = 968;
        ErrorCode = "W_Cancelled (W0-0-6)";
        FinishedInState = SignedOut;
        InitiationPoint = SignInButton;
        LastAlertErrorCode = "E_ConnectionError (E2-2-1)";
        SignInCorrelationId = "3E6A390A-4BAA-4066-BD85-F5E6D1CEA30C";
    }
    2019-05-21 14:15:39.271 0000000105e86f80 INFO APPLICATION CClientTelemetryProvider.cpp:413 Sending telemetry to ARIA for type(UITelemetryEvent) signatureName(ui_sign_in_finished) errorCode(S_OK (S0-0-0)) description() [viz]
    2019-05-21 14:15:39.271 0000000105e86f80 INFO APPLICATION CClientTelemetryProvider.cpp:610 Sending telemetry event<ui_sign_in_finished> with parameters: (Canceled:0 DurationMs:968 ErrorCode:W_Cancelled (W0-0-6) FinishedInState:SignedOut InitiationPoint:SignInButton LastAlertErrorCode:E_ConnectionError (E2-2-1) SignInCorrelationId:3E6A390A-4BAA-4066-BD85-F5E6D1CEA30C )  [viz]
    2019-05-21 14:15:39.271 0000000105e86f80 INFO UI SFBUIManager.m:147 updateRootViewControllerWithDesiredState: 0 andActualState:0
    2019-05-21 14:15:39.271 0000000105e86f80 INFO UI SFBUIManager.m:323 IpaApplication:isAnonymousFallbackMeetingInProgress = 0
    2019-05-21 14:15:39.271 0000000105e86f80 INFO UI SFBUIManager.m:324 IpaApplication:isAnonymousSession = 0
    2019-05-21 14:15:39.271 0000000105e86f80 INFO UI SFBUIManager.m:154 currentRootViewControllerType: 1, desiredRootViewControllerType:1
    2019-05-21 14:15:39.271 0000000105e86f80 INFO UI AuthorizationManager.swift:89 Actual Session State Changed from SigningIn to SignedOut
    2019-05-21 14:15:39.271 0000000105e86f80 ERROR UI SFBPushNotificationSubscriber.m:62 User is not signed in. Unable to subscribe for UCWA push notifications.
    2019-05-21 14:15:39.272 0000000105e86f80 INFO UI SFBUIManager.m:411 UCWA connectivity was established.
    2019-05-21 14:15:39.272 0000000105e86f80 INFO UI SFBTimelineViewModelManager.m:170 Attempting to sync calendar.
    2019-05-21 14:15:39.272 0000000105e86f80 INFO TRANSPORT CCredentialManager.cpp:172 getSpecificCredential for serviceId(1) returning: credType (1) signInName (lucamarchetello@domain.com) domain () username (lucamarchetello@domain.com) password.empty() (0) certificate.isValid() (0) privateKey.empty() (1) compatibleServiceIds(1)
    2019-05-21 14:15:39.272 0000000105e86f80 INFO APPLICATION CEwsMailboxFolder.cpp:193 canSync returning 0. exchangeConnectivity (0), syncOperationStarted (1), folderIsActive (1), ucwaConnectivity (1), ewsAutoDiscoveryAvailability (0), credentials (1)
    2019-05-21 14:15:39.272 0000000105e86f80 INFO UI AuthorizationManager.swift:158 UcwaConnectivity changed: Connected
    2019-05-21 14:15:39.272 0000000105e86f80 INFO UI SFBUIManager.m:147 updateRootViewControllerWithDesiredState: 0 andActualState:0
    2019-05-21 14:15:39.272 0000000105e86f80 INFO UI SFBUIManager.m:323 IpaApplication:isAnonymousFallbackMeetingInProgress = 0
    2019-05-21 14:15:39.272 0000000105e86f80 INFO UI SFBUIManager.m:324 IpaApplication:isAnonymousSession = 0
    2019-05-21 14:15:39.272 0000000105e86f80 INFO UI SFBUIManager.m:154 currentRootViewControllerType: 1, desiredRootViewControllerType:1
    2019-05-21 14:15:39.273 0000000105e86f80 INFO UI SignInViewController.swift:110 Number of tableView rows, 5
    2019-05-21 14:15:39.274 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.274 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.275 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.275 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.275 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.276 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.276 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.277 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.277 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.278 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.278 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.278 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.278 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.280 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.280 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.280 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.280 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.285 0000000105e86f80 INFO UI SignInViewController.swift:236 shouldDisplayAccountPickerView ? false because shouldShowPassword false signInError: true)
    2019-05-21 14:15:39.285 0000000105e86f80 INFO UI SignInViewController.swift:258 Switching to Credential view
    2019-05-21 14:15:39.285 0000000105e86f80 INFO UI SignInViewController.swift:110 Number of tableView rows, 5
    2019-05-21 14:15:39.285 0000000105e86f80 INFO UI SFBCapturePermissions.m:105 SFBCatuprePermission - requestPermissionForCamera granted
    2019-05-21 14:15:39.285 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.286 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.286 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.286 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.286 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.287 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.287 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.287 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.287 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.287 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.287 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.287 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.288 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.288 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.288 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.288 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:39.288 0000000105e86f80 INFO UI SignInViewController.swift:230 shouldDisplayAccountPickerView ? false because isCredentialPasswordNeeded false shouldDisplayCredentialView: true shouldShowErrorMessageField: false
    2019-05-21 14:15:41.594 0000000105e86f80 WARNING UI SFBLeakChecker.m:91 1 objects leaked of types: SfB.SignInViewModel (1)
    2019-05-21 14:15:44.445 0000000105e86f80 INFO UTILITIES CBasePersistableComponent.cpp:211 Storing 2 out-of-sync components took 0.013317s
    2019-05-21 14:15:44.447 0000000105e86f80 INFO APPLICATION CUcwaDataSynchronizer.cpp:1018 Mode 1 scheduled to timeout in 120sec
    2019-05-21 14:15:46.400 0000000105e86f80 INFO UI SFBViewControllerTransitionSynchronizer.m:235 pushPresentationTransitionWithName presenting SFBNavigationController (animated)
    2019-05-21 14:15:46.962 0000000105e86f80 INFO UI SFBViewControllerTransitionSynchronizer.m:249 popPresentationTransition presenting SFBNavigationController (animated)

    someone can help me?

    Tuesday, May 21, 2019 3:09 PM

Answers

  • Hi,

    Please first do a test with “Skype for Business Autodiscover Web Service” option in https://testconnectivity.microsoft.com/ to see if there is any error in the result.

    As there is SSL error in the log (Error domain = NSOSStatusErrorDomain, code = -9807, detailedCode = errSSLXCertChainInvalid,ErrorDescription = Impossibile completare l'operazione.)

    Try to open the “lyncdiscover.domain.com” URL on mobile device browser to check if it could open the page, ensure there is no certificate trusted issue. If having trusted issue, check the certificate chain, ensure the certificates (root and intermediate certificates) are all trusted on the mobile device. 

    Then review your RP configuration by this blog:

    https://blogs.technet.microsoft.com/nexthop/2013/02/19/using-iis-arr-as-a-reverse-proxy-for-lync-server-2013/comment-page-12/

    In addition, check the internal DNS records, make sure it could resolved internal servers FQDN on the RP server.


    Best Regards,
    Shaw Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.


    Wednesday, May 22, 2019 7:51 AM

All replies

  • Hi,

    Please first do a test with “Skype for Business Autodiscover Web Service” option in https://testconnectivity.microsoft.com/ to see if there is any error in the result.

    As there is SSL error in the log (Error domain = NSOSStatusErrorDomain, code = -9807, detailedCode = errSSLXCertChainInvalid,ErrorDescription = Impossibile completare l'operazione.)

    Try to open the “lyncdiscover.domain.com” URL on mobile device browser to check if it could open the page, ensure there is no certificate trusted issue. If having trusted issue, check the certificate chain, ensure the certificates (root and intermediate certificates) are all trusted on the mobile device. 

    Then review your RP configuration by this blog:

    https://blogs.technet.microsoft.com/nexthop/2013/02/19/using-iis-arr-as-a-reverse-proxy-for-lync-server-2013/comment-page-12/

    In addition, check the internal DNS records, make sure it could resolved internal servers FQDN on the RP server.


    Best Regards,
    Shaw Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.


    Wednesday, May 22, 2019 7:51 AM
  • thanks, now mobile clients works fine

    there was an SSL certificate error ....



    Friday, May 24, 2019 6:20 AM
  • Glad to see it is helpful.

    Best Regards,
    Shaw Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Friday, May 24, 2019 6:39 AM