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Fonts Changing after saving and reopening

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Hello. I am using Word 2011 on a MAC computer. I downloaded a template to make wedding programs, as well as a new font to use. I worked so hard to get it how I wanted it to look, and then saved it. When I went to reopen the document, it had changed back to a different font, but still registers as the new font name? I don't know how to keep the new font from reverting back to a different font each time I open it. I did change some and then saved it as a PDF to see if it would stay, and it did. However, I cannot go back and edit in a PDF file. I need it to stay the correct font in Word. What is the deal here??? Please help, I need to get these programs made soon. Thank you!! Some other users are having similar issues, but the responses they got did not help me resolve the issue.

Wednesday, May 27, 2015 2:31 AM

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Hi Sadie,

This is the forum to discuss questions and feedback for Microsoft Word in Windows System, I suggest you post your issue to Word of Office for MAC 2011 forum:

http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macword?sort=lastreplydate&dir=desc&tab=Threads&status=&mod=&modAge=&advFil=&postedAfter=&postedBefore=&threadType=All&tm=1432788482586

The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.

Regards,
George Zhao
TechNet Community Support

It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.
- Proposed as answer by George123345 Thursday, June 4, 2015 8:35 AM
- Marked as answer by George123345 Tuesday, June 9, 2015 5:36 AM
Thursday, May 28, 2015 6:19 AM