cell phone RRS feed

  • Question

  • yes why can't i down load my cell phone to computer, it tell me that there nodriver install. im trying to down load pictures from my phone to my computer.
    Thursday, June 21, 2018 10:20 PM

All replies

  • Hi mart40,

    To transfer photos and videos from your phone to PC: 

    Connect your phone to the PC with a USB cable. Make sure the phone is on and unlocked. It will install the cell phone driver. Also if it's an Android phone, you might also need to change the USB setting to allow you to transfer media or photos and not just charge the phone.

    Please check the link below about How to Transfer Photos from Android to Your Windows PC.

    Please Note: Since the website is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.

    Hope it will be helpful to you

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    Friday, June 22, 2018 1:38 AM