none
Project Server Task Approvals not Going into Plan RRS feed

  • Question

  • Hi,

    After approving a task, we are finding that it is not going into the plan - on our separate test environment, the same steps work ok.

    Any ideas?

    Thanks

    Friday, June 6, 2014 3:21 PM

All replies

  • Hi,

    What are the exact steps that you perform?

    After approving the task updates, the project manager has to publish the project plan in order for the approved updates to be visible.

    When you go to the approval center, then history/status updates, what is the status for the task updates? It should have the "publish" status. Do you see any error messages?

    See the following article for reference:

    http://blog.advisicon.com/2011/06/22/save-time-by-publishing-projects-online-in-project-server-2010/


    Hope this helps,


    Guillaume Rouyre, MBA, MCP, MCTS |

    Friday, June 6, 2014 3:26 PM
    Moderator
  • Hi

    Thanks for the fast response. So the history in approvals says

    Action: Accepted
    Status: Pending
    These task updates have not yet been applied to the plan or communicated to the team member. They will be applied as soon as possible once the project is checked in.

    The project is definitely checked in - we can tell that much? It does take a while to check in though, its slow around 37%. This happens to all projects, and the dummy project in question, only has 3 tasks at the mo

    Friday, June 6, 2014 4:00 PM
  • Hi,

    It seems like the issue comes from the publication/checking-in of the project plan. The updates will be visible only after publishing the project and checking it in correctly, which is not the case. Otherwise the status will be to "published" value.

    Can you try to publish the project plan to see if it is performed correctly?

    Then check in the project plan and look for any error message in the queue or ULS logs.


    Hope this helps,


    Guillaume Rouyre, MBA, MCP, MCTS |

    Friday, June 6, 2014 4:20 PM
    Moderator
  • Hi

    On this environment, we tested publishing after the approval (when the updates were not showing in the plan as expected) and closed / checked in didn't bring any luck.

    On the other system, as soon as we load the project, the updates appear ok. Same patch levels etc

    Friday, June 6, 2014 4:28 PM
  • In this case it must be the approval process that gets stuck somewhere and somehow..

    Do you have any error messages in the queue or ULS logs?


    Hope this helps,


    Guillaume Rouyre, MBA, MCP, MCTS |

    Friday, June 6, 2014 4:37 PM
    Moderator
  • Hi,

    Could you please let me know, if the issue is happening for only one projects or all the projects.

    Also, Check for failure transactions.

    select ASSN_UID, * from pub.MSP_ASSIGNMENT_TRANSACTIONS where ASSN_TRANS_STATE_ENUM =4 and proj_uid like'Proj_Uid'

    Also let me know on which patch level you are on?

    Check if you have any projects affected with lost resource bug http://blogs.technet.com/b/projectsupport/archive/2014/02/06/project-server-2013-and-project-online-what-happened-to-my-resources.aspx

    SELECT DISTINCT A.PROJ_UID, P.PROJ_NAME

    FROM DRAFT.MSP_ASSIGNMENTS A

    LEFT JOIN DRAFT.MSP_PROJECT_RESOURCES PR ON A.RES_UID = PR.RES_UID AND A.PROJ_UID = PR.PROJ_UID

    INNER JOIN PUB.MSP_RESOURCES ER ON A.RES_UID = ER.RES_UID

    INNER JOIN DRAFT.MSP_PROJECTS P ON A.PROJ_UID = P.PROJ_UID

    WHERE PR.RES_UID IS NULL

    UNION

    SELECT DISTINCT C.PROJ_UID, P.PROJ_NAME

    FROM DRAFT.MSP_PROJECT_CALENDARS C

    LEFT JOIN DRAFT.MSP_PROJECT_RESOURCES PR ON C.CAL_UID = PR.RES_UID AND C.PROJ_UID = PR.PROJ_UID

    INNER JOIN PUB.MSP_RESOURCES ER ON C.CAL_UID = ER.RES_UID

    INNER JOIN DRAFT.MSP_PROJECTS P ON C.PROJ_UID = P.PROJ_UID

    WHERE PR.RES_UID IS NULL

    ORDER BY P.PROJ_NAME

    Thanks,
    Phani

    Monday, June 9, 2014 4:58 PM