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Cannot install sp1 on Windows 2008 R2 64bit error 0x800f0818 RRS feed

  • Question

  • Hi!

    I have tried to install sp1 on 10 Windows 2008 R2 servers 64bit. On 8 of them the installation was easy and successful! The two last servers got errors, I managed to install the sp on one of these servers after running the System Update Readiness Tool. However it did not help on the last server: got the error 0x800f0818. Does anyone have any tips/ suggestion to solve this?

    Here is the log file:

    =================================
    Checking System Update Readiness.
    Binary Version 6.1.7601.21645
    Package Version 11.0
    2011-03-03 19:57

    Checking Windows Servicing Packages

    Checking Package Manifests and Catalogs
    (f) CBS MUM Corrupt 0x00000000 servicing\Packages\Package_for_KB2393802_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum  Expected file name Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7600.16385.mum does not match the actual file name

    Checking Package Watchlist

    Checking Component Watchlist

    Checking Packages

    Checking Component Store

    Summary:
    Seconds executed: 98
     Found 1 errors
      CBS MUM Corrupt Total count: 1

    Unavailable repair files:
     servicing\packages\Package_for_KB2393802_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum
     servicing\packages\Package_for_KB2393802_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat

    Friday, March 4, 2011 7:35 AM

Answers

  • Hi,

    you must copy files Package_for_KB2393802_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum and Package_for_KB2393802_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat to folder C:\Windows\servicing\

     

    you can found this files in other windows instalation. Then you can try install SP1. If problem persist you can run command from elevated cmd:

    sfc /scannow

    Then you can try install SP1.

    • Proposed as answer by Jiří Janata Sunday, March 6, 2011 9:19 AM
    • Marked as answer by itsfun Tuesday, March 8, 2011 6:55 AM
    Sunday, March 6, 2011 9:19 AM

All replies

  • Hi,

    you must copy files Package_for_KB2393802_RTM~31bf3856ad364e35~amd64~~6.1.1.1.mum and Package_for_KB2393802_RTM~31bf3856ad364e35~amd64~~6.1.1.1.cat to folder C:\Windows\servicing\

     

    you can found this files in other windows instalation. Then you can try install SP1. If problem persist you can run command from elevated cmd:

    sfc /scannow

    Then you can try install SP1.

    • Proposed as answer by Jiří Janata Sunday, March 6, 2011 9:19 AM
    • Marked as answer by itsfun Tuesday, March 8, 2011 6:55 AM
    Sunday, March 6, 2011 9:19 AM
  • Hi!

    It worked! Thank you! :)

    Regards from Norway

    • Proposed as answer by Patate5363 Friday, February 28, 2014 3:00 PM
    Tuesday, March 8, 2011 6:55 AM
  • Where is this install log located? I am running into the same error on my laptop when attempting to install SP1 for Windows 7. I have installed all other patches that I know of. SP1 seems to be having the issue.
    Monday, October 17, 2011 5:33 PM
  • I know this is an old thread, but I am having the same problem on my Win2k8 r2 box.   When I try to copy the files above into the \windows\servicing\ folder, I get a "permission denied"  (yes, the account I am using has full admin rights).

    I ran the sfc /scannow command anyway and it came up clean.

     

     

    Monday, November 7, 2011 3:35 PM
  • Hi! Were you able to solve this problem? I can´t do it... I have the same error...

    Thanks

    Friday, November 25, 2011 7:01 PM
  • I am getting the same error on windows 2008 r2 .. trying all the above.. will let you know


    sony
    Tuesday, January 17, 2012 2:58 AM
  • What if we're unable to find these files?  I'm just now getting a machine that requires Sp1.

    It's such a cluster.  We need a new virtual machine with Svr2012.  In order to get that, we need to update our license server with a hotfix.  In order to do that, it needs Sp1.  In order to do that, I need to find these files somewhere. :(


    Ben Rollman

    Friday, December 7, 2012 3:46 PM
  • I had this very same issue today and was unable to find the offending files on another installation. The way I fixed it was to download the individual KB MSU file and then use the Expand command to extract the contents of the MSU. This produces a .CAB file that contained the files I needed. I simply extracted these files from the CAB file and replaced the corrupt ones on the server I wanted to run the Windows 2008 R2 SP1 update on.

    To replace the files you will need to take ownership of them and change the default permissions on the files you need to replace.

    Friday, October 17, 2014 6:55 AM
  • I just tried this option below on the link and did work perfectly.

    https://support.microsoft.com/en-us/kb/947821#bookmark-checksur

    Thursday, August 11, 2016 1:11 PM
  • Where is this install log located? I am running into the same error on my laptop when attempting to install SP1 for Windows 7. I have installed all other patches that I know of. SP1 seems to be having the issue.

    You'll need to start a new thread.

     

     



    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    Thursday, August 11, 2016 1:16 PM