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IE 11 crash RRS feed

Answers

  • Try the following:

    Windows Key + R > type inetcpl.cpl in the "Open" box > OK >  Advanced > remove the checkmark in front of "Enable third party browser extensions" > OK then restart IE.

    If that does not help you can re-enable third party browser extensions

    If it does help you would have to track down the browser extension causing the issue. 

    • Edited by auggyMVP Wednesday, May 17, 2017 11:33 AM
    • Marked as answer by John Devoe Thursday, May 18, 2017 11:04 AM
    Wednesday, May 17, 2017 11:32 AM
  • First of all, we could try turning it on in safe mode and clean boot with networking first, then try restart the update.

    The SFC tools can be a good idea, please try it.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system files and to repair missing or corrupted system files. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. For example, some Windows functions may not work, or Windows may crash

    https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files

    Have you updated to the latest version? If not, please try it.

    You can also try to reset IE.

    How to reset Internet Explorer settings

    https://support.microsoft.com/en-us/help/923737/how-to-reset-internet-explorer-settings

    If the problem still persists, I’m afraid you need to repair or reinstall IE.

    If you experience a recurring problem when you use Windows Internet Explorer, you may try to repair or reinstall the program to fix the problem. Although this may sound intimidating, this article offers the most direct, trouble-free methods to perform this task.

    https://support.microsoft.com/en-us/help/318378/how-to-repair-or-reinstall-internet-explorer-in-windows

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by John Devoe Thursday, May 18, 2017 11:04 AM
    Thursday, May 18, 2017 1:57 AM
    Moderator

All replies

  • Try the following:

    Windows Key + R > type inetcpl.cpl in the "Open" box > OK >  Advanced > remove the checkmark in front of "Enable third party browser extensions" > OK then restart IE.

    If that does not help you can re-enable third party browser extensions

    If it does help you would have to track down the browser extension causing the issue. 

    • Edited by auggyMVP Wednesday, May 17, 2017 11:33 AM
    • Marked as answer by John Devoe Thursday, May 18, 2017 11:04 AM
    Wednesday, May 17, 2017 11:32 AM
  • First of all, we could try turning it on in safe mode and clean boot with networking first, then try restart the update.

    The SFC tools can be a good idea, please try it.

    System File Checker is a utility in Windows that allows users to scan for corruptions in Windows system files and restore corrupted files. This article describes how to run the System File Checker tool (SFC.exe) to scan your system files and to repair missing or corrupted system files. If a Windows Resource Protection (WRP) file is missing or is corrupted, Windows may not behave as expected. For example, some Windows functions may not work, or Windows may crash

    https://support.microsoft.com/en-us/help/929833/use-the-system-file-checker-tool-to-repair-missing-or-corrupted-system-files

    Have you updated to the latest version? If not, please try it.

    You can also try to reset IE.

    How to reset Internet Explorer settings

    https://support.microsoft.com/en-us/help/923737/how-to-reset-internet-explorer-settings

    If the problem still persists, I’m afraid you need to repair or reinstall IE.

    If you experience a recurring problem when you use Windows Internet Explorer, you may try to repair or reinstall the program to fix the problem. Although this may sound intimidating, this article offers the most direct, trouble-free methods to perform this task.

    https://support.microsoft.com/en-us/help/318378/how-to-repair-or-reinstall-internet-explorer-in-windows

    Best Regards,

    Tao


    Please remember to mark the replies as answers if they help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Marked as answer by John Devoe Thursday, May 18, 2017 11:04 AM
    Thursday, May 18, 2017 1:57 AM
    Moderator