Answered by:
Lync contacts appearing offline in Skype

Question
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So I have a Lync deployment successfully provisioned for Skype federation, and can get calls to work from Skype to Lync from the Windows 8 Metro client, but I'm not able to get a call through from the desktop version of Skype. The reason appears to be that my Lync contacts are appearing as offline all the time in Skype, but the metro (and mobile) clients allow you to call offline clients, while the desktop one doesn't. Since calls from these clients are successful, I'd have to imagine that the federation route works, but is there something else that would be blocking presence requests from Skype, or is this normal behavior? This seems broken to me-there has to be some way to get the user presence to work as expected.
Wednesday, July 3, 2013 5:29 PM
Answers
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If the Lync contact show offline in Skype, the Skype can’t call Lync contacts.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
- Proposed as answer by Lisa.zheng Monday, July 15, 2013 9:03 AM
- Marked as answer by Lisa.zheng Tuesday, July 16, 2013 1:28 AM
Thursday, July 4, 2013 10:36 AM
All replies
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If the Lync contact show offline in Skype, the Skype can’t call Lync contacts.
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
- Proposed as answer by Lisa.zheng Monday, July 15, 2013 9:03 AM
- Marked as answer by Lisa.zheng Tuesday, July 16, 2013 1:28 AM
Thursday, July 4, 2013 10:36 AM -
I am facing the same issue here, contacts appear offline on both Skype and Lync, but I can make calls from Lync to Skype.
Is there's something wrong with the presence between them?
Monday, July 29, 2013 10:39 AM -
I've got the same issue here. Any updates on a fix?Wednesday, August 28, 2013 4:51 PM
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ANy fix for thisFriday, October 17, 2014 7:02 PM
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Also the same here. I can add the user in Skype and also in Lync.
I can send messages from Lync to Skype, but not from Skype to Lync and my Lync user appears offline in Skype. Drives me nuts.
Tuesday, October 28, 2014 10:44 AM -
I have the same problem. Did you ever get a fix for this?Monday, November 17, 2014 9:06 PM
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hello
it is a privacy problem
you have to change in lync - tools - options -> alerts
in the Contacts not using Lync section you have to check "Allow anyone to contact me"
- Proposed as answer by Larry Jeannette Friday, April 17, 2015 5:53 PM
Wednesday, January 28, 2015 7:42 AM