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Use IP8540 (CX700) phone as common area phone? RRS feed

  • Question

  • I have a common area phone set up in the Lync\AD including hotdesking.  We only have IP8540 phones.  How can I get that model phone to sign in as a common area phone?
    Wednesday, February 23, 2011 5:00 PM

All replies

  • No you can't.  Only the Polycom CX500, 600, Astra 6721ip Lync Phone edition phones can be used for Common Area devices in Lync
    Mark King | MVP: Lync Server | MCTS:UC Voice | MCSE: Messaging | MCITP:Enterprise Messaging | www.unplugthepbx.com
    Friday, February 25, 2011 11:59 PM
  • More generally only the Lync Phone Edition devices running the 'Aries' version of the client support PIN Authentication which is needed to use Common Area Phone accounts. (Polycom CX500/600/3000, both Aastra device, and both HP devices).  The 'Tanjay' device family (Polycom CX700 and LG-Nortel IP8540) do not support this feature.

    Jeff Schertz | Microsoft Solutions Architect - Polycom | Lync MVP

    Saturday, March 17, 2012 3:23 PM