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Skype for Business could not open RRS feed

  • Question

  • I have Windows 7 Ultimate 64-bit Operating System and Skype for Business 2016 could not open. It would disappear after showing the running screen for a second. I have used System File Checker to check if any corrupted files but it is all fine. May I know how I could open Skype for Business 2016 in my computer? Thanks!
    Friday, September 30, 2016 3:24 AM

Answers

  • Hi , 

    Where do you have the SFB account  hosted is that online or Onpremise? Check if you have a different machine to try the behavior. You can also uninstall the version and install a fresh version if you suspect anything with the software. Clear the user profile in your computer and create a new one by logging in again 

     Delete local cache files on client computer.

    %userprofile%\AppData\Local\Microsoft\Office\15.0\Lync\sip_UserName@Domain.com

    Registry Key: HKCU\Software\Microsoft\Office\15.0\Lync\UserName@Domain.com


    Linus || Please mark posts as answers/helpful if it answers your question.

    • Proposed as answer by jim-xu Monday, October 10, 2016 8:56 AM
    • Marked as answer by jim-xu Tuesday, October 11, 2016 8:10 AM
    Friday, September 30, 2016 7:33 AM