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Create subscription using Target End Date RRS feed

  • Question

  • Good morning,

    I am trying to create a subscription that sends a mail to managers when an incident's SLO will breake in 24 hours advance. My question is that I am not sure to use following setup:
    Targeted class -> Service Level Time Information
    Criteria -> [Service Level Time Information] TargetEndDate "is less tan or equal to" Relative (checked) [Today-1d].

    Is there any way to use this TargetEndDate as the "supporting point"instead of the actual date (wich would be "Today"].

    Hope I explained myself.

    Thank you very much in advance,
    Rubén

    Friday, September 6, 2013 8:53 AM

Answers

  • If I understood your question right, you want to send an email notification 24hrs before the SLA is breached (the Target End Date).

    then you need to create a subscription "Periodically notify when objects meets a criteria" (with notify Once):

    • Target class = Service Level Instance Time Information
    • Criteria: TargetEndDate "is less than or equal to" [now+1d]

    • Marked as answer by Ruben_LSB Friday, September 6, 2013 1:52 PM
    Friday, September 6, 2013 11:36 AM