Answered by:
Patch 2807849 applie on Windows 2012 R2

Question
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Dear all,
I have the same problem (System writer in vssadmin not found) on a Windows 2012 R2 server I tried a lot of things to get the system writer back.
Is it safe to apply the 2807849 (http://support.microsoft.com/kb/2807849) patch on a Windows 2012 R2 server ?
Kind regards,
Hans
- Edited by HansImtechICT Friday, July 4, 2014 8:28 AM
Friday, July 4, 2014 8:27 AM
Answers
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Hi,
Please try the steps below to troubleshoot the issue:
1. Restart the Cryptographic service.
2. Run the ICACLS command
Takeown /f %windir%\winsxs\filemaps\* /a
icacls %windir%\winsxs\filemaps\*.* /grant "NT AUTHORITY\SYSTEM:(RX)"
icacls %windir%\winsxs\filemaps\*.* /grant "NT Service\trustedinstaller:(F)"
icacls %windir%\winsxs\filemaps\*.* /grant BUILTIN\Users: (RX)You could run procmon to find where the issue is:
Missing System Writer Case Explained
http://blogs.msdn.com/b/ntdebugging/archive/2013/08/27/missing-system-writer-case-explained.aspxRegards,
Mandy
If you have any feedback on our support, please click here .
- Marked as answer by Mandy Ye Wednesday, August 6, 2014 9:56 AM
Friday, August 1, 2014 8:17 AM
All replies
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Hi,
I had the same issue and after applying this hotfix, System Writer was back on and I was able to run the backup.
This fix applies for both Windows Server 2008 and 2012.
If this helped you resolve your issue, please mark it Answered, thanks! Kind regards
Friday, July 4, 2014 12:29 PM -
So I can apply this patch on the R2 version of windows 2012 (Windows 2012 R2) ?Wednesday, July 9, 2014 8:49 AM
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You got me there.
I checked to which OS versions it applies, and it doesn't mention 2012 R2:
Applies to
- Windows Server 2008 R2 Enterprise
- Windows Server 2008 R2 Datacenter
- Windows Server 2008 R2 for Itanium-Based Systems
- Windows Server 2008 R2 Foundation
- Windows Server 2008 R2 Standard
- Windows Web Server 2008 R2
- Windows Server 2012 Datacenter
- Windows Server 2012 Foundation
- Windows Server 2012 Standard
- Windows Server 2012 Essentials
If this helped you resolve your issue, please mark it Answered, thanks! Kind regards
- Edited by Vlad817263 Wednesday, July 9, 2014 10:20 AM
Wednesday, July 9, 2014 10:20 AM -
Hi,
I would like to confirm what is the current situation? Have you resolved the problem?
If there is anything that we can do for you, please do not hesitate to let us know, and we will be happy to help.
Regards,
Mandy
If you have any feedback on our support, please click here .
Wednesday, July 16, 2014 7:42 AM -
Dear,
Mandy now, the problem is still there. Can I safely install this patch on a Windows 2012 R2 system to resolve the system writer issue ?
Or is there another patch that I can install to solve this ?
Procedure like this : http://blogs.technet.com/b/chrad/archive/2009/11/18/failure-during-windows-server-2008-system-state-backup-system-writer-missing.aspx I already tried but did not succeed.
Kind regards,
Hans
Friday, July 25, 2014 3:08 PM -
Hi,
Please try the steps below to troubleshoot the issue:
1. Restart the Cryptographic service.
2. Run the ICACLS command
Takeown /f %windir%\winsxs\filemaps\* /a
icacls %windir%\winsxs\filemaps\*.* /grant "NT AUTHORITY\SYSTEM:(RX)"
icacls %windir%\winsxs\filemaps\*.* /grant "NT Service\trustedinstaller:(F)"
icacls %windir%\winsxs\filemaps\*.* /grant BUILTIN\Users: (RX)You could run procmon to find where the issue is:
Missing System Writer Case Explained
http://blogs.msdn.com/b/ntdebugging/archive/2013/08/27/missing-system-writer-case-explained.aspxRegards,
Mandy
If you have any feedback on our support, please click here .
- Marked as answer by Mandy Ye Wednesday, August 6, 2014 9:56 AM
Friday, August 1, 2014 8:17 AM -
Hi I have a problem with the installation of a hotfix (Windows8-RT-KB2807849-x64.msu), I have a situation as shown in this page:
http://support.microsoft.com/kb/2807849/en-us
When I try to install it gives me the following error:Log Name: Setup
Source: Microsoft-Windows-WUSA
Date: 02/01/2015 00:06:59
Event ID: 3
Task Category: None
Level: Error
Keywords:
User: WIN-KCS3720MQA7 \ Administrator
Computer: WIN-KCS3720MQA7
Description:
Can not install the Windows update with error 2149842967 "" (command line: "" C: \ Windows \ system32 \ wusa.exe "" C:
\ Users \ Administrator \ Desktop \ Windows8-RT-KB2807849-x64.msu "")
XML event:
<Event xmlns = "http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name = "Microsoft-Windows-WUSA" Guid = "{09608C12-C1DA-4104-A6FE-B959CF57560A}" />
<EventID> 3 </ EventID>
<Version> 0 </ Version>
<Level> 2 </ Level>
<Task> 0 </ Task>
<Opcode> 0 </ Opcode>
<Keywords> 0x8000000000000000 </ Keywords>
<TimeCreated SystemTime = "2015-01-31T23: 06: 59.733803400Z" />
<EventRecordID> 973 </ EventRecordID>
<Correlation />
<Execution ProcessID = "72108" ThreadID = "29700" />
<Channel> Setup </ Channel>
<Computer> WIN-KCS3720MQA7 </ Computers>
<Security UserID = "S-1-5-21-883076573-4018627924-2756423220-500" />
</ System>
<EventData>
<Data Name = "updateTitle">
</ Data>
<Data Name = "ErrorCode"> 2149842967 </ date>
<Data Name = "ErrorString">
</ Data>
<Data Name = "CommandLine"> "C: \ Windows \ system32 \ wusa.exe" "C: \ Users \ Administrator \ Desktop \ Windows8-RT-KB2807849-x64.msu" </ date>
</ EventData>
</ Event>Given that windows update is working properly, but the window server manager tells me that windows update is set to work only with online updates of microsoft update. "only download updates via microsoft update", it could be that this approach does not make me install the hotfix kb2807849?
Help me please!
Luca Natale
Sunday, February 1, 2015 11:41 PM -
Is there a solution for Server 2012 R2, I've tried all the suggestions above
I have the same problem on my Server 2012 R2 with Exchange 2013.
I really need a solution so my backup will succeed.
Wednesday, August 5, 2015 2:17 PM -
Useless, the question was if the KB can be applied to server 2012r2 - the Answer is NO - the instalation file checks the OS version and closes if not the right one.Sunday, August 9, 2020 4:08 AM