How much of it will it let you use? If it is only around 2 TB this may be why. MBR only supports 2 TB. You would have to convert it to a GPT partition.
https://support.microsoft.com/en-us/kb/2581408
Click Start, Right click on Computer, click Manage, click on Disk Management, Select the disk in question, right click and select Properties, Select the Volumes tab and under partition style it will let you know if it is MBR or GPT.
Here is an article on converting from MBR to GPT.
http://www.sevenforums.com/tutorials/26193-convert-mbr-disk-gpt-disk.html
If it is GPT but is just shy of the full4 TB, read this.
http://www.howtogeek.com/123268/windows-hard-drive-wrong-capacity/
Larry King MCTS