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Application Server Role, Web Server (IIS): configuration error RRS feed

  • Question

  • I am installing file en_sharepoint_server_2013_with_sp1_x64_dvd_3823428.iso on a Windows Server 2012 R2 that is a Virtual Machine in VMWare. After mounting the file I run prerequisiteinstaller.exe, which errors with:

    Application Server Role, Web Server (IIS): configuration error

    After some research I am pointed to KB2771431. I download Hotfix file Windows8-RT-KB2771431-x64.msu, which it says is for Windows Server 2012 but when attempting to install I get error:

    The update is not applicable to your computer.

    My question is where do I go from here?

    Wednesday, January 14, 2015 7:52 PM

Answers

  • I ran into this issue recently, This was due to some missing files

    Follow this process and it should help you

    https://sharelockpoint.wordpress.com/2013/09/09/sharepoint-2013-pre-requisites-install-fail-error-the-tool-was-unable-to-install-application-server-role-web-server-iis-role/

    Wednesday, January 14, 2015 11:37 PM

All replies

  • Can you try to install the most recent .NET Framework updates?

    Trevor Seward

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    This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

    Wednesday, January 14, 2015 8:56 PM
  • You may need to manually install the required roles if you can't install the hotfix, as suggested in this article: http://support.microsoft.com/kb/2765260

    Then retry the installation.

    Wednesday, January 14, 2015 9:18 PM
  • Hi Trevor

    I installed .NET Framework v4.5.2 but no joy. Thinking that maybe I needed to reboot after the .NET Framework install so I rebooted and tried again and still no joy. Is there anything else I can try aside from a manual roles install?

    Wednesday, January 14, 2015 11:00 PM
  • I ran into this issue recently, This was due to some missing files

    Follow this process and it should help you

    https://sharelockpoint.wordpress.com/2013/09/09/sharepoint-2013-pre-requisites-install-fail-error-the-tool-was-unable-to-install-application-server-role-web-server-iis-role/

    Wednesday, January 14, 2015 11:37 PM
  • Your post is what got me past this error!

    Thank you!

    Thursday, January 15, 2015 1:09 AM